{"id":33858,"date":"2022-04-05T10:14:01","date_gmt":"2022-04-05T04:44:01","guid":{"rendered":"https:\/\/old.yellow.ai\/natural-language-processing\/"},"modified":"2022-12-07T12:37:05","modified_gmt":"2022-12-07T07:07:05","slug":"natural-language-processing","status":"publish","type":"page","link":"https:\/\/old.yellow.ai\/ja\/conversational-ai-platform\/natural-language-processing\/","title":{"rendered":"Natural Language Processing"},"content":{"rendered":"\n<section class=\"is-layout-flow wp-block-group sec-1\"><div class=\"wp-block-group__inner-container\">\n<h1>\u6700\u5148\u7aef\u306e\u81ea\u7136\u8a00\u8a9e<br>\u51e6\u7406\uff08NLP\uff09\u3067<strong>CX\u3092\u5f37\u5316<\/strong><\/h1>\n\n\n\n<p>\u4e16\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308byellow.ai\u306eNLP\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u591a\u8a00\u8a9e\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u60c5\u5831\u3092\u767a\u4fe1\u3059\u308b\u30c6\u30ad\u30b9\u30c8\u3068\u97f3\u58f0\u306e\u4f1a\u8a71\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u309210\u65e5\u9593\u3067\u7a3c\u50cd\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u3059\u3079\u3066\u3001\u958b\u767a\u8005\u306b\u3082\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30c6\u30a3\u30b9\u30c8\u306b\u3082\u4f9d\u5b58\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<div class=\"is-content-justification-center is-layout-flex wp-container-1 wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link 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resolutions\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-1.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-1-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/laugh.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>\u611f\u60c5\u8a8d\u8b58\u6a5f\u80fd\u3067\u9867\u5ba2\u306b\u5171\u611f\u3059\u308b<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n 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alt=\"Empathize with customers using sentiment recognition\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-2.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-2-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/language.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>\u3042\u3089\u3086\u308b\u8a00\u8a9e\u3067\u3069\u3053\u306b\u3044\u3066\u3082\u3001\u9867\u5ba2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u7406\u89e3\u3059\u308b<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>\u9867\u5ba2\u304c\u8a71\u3059\u8a00\u8a9e\u3001\u65b9\u8a00\u306e\u6709\u7121\u3001\u3064\u3065\u308a\u9593\u9055\u3044\u306b\u95a2\u4fc2\u306a\u304f\u3001\u9867\u5ba2\u3092\u7406\u89e3\u3059\u308b\u306e\u3067\u3001\u3069\u306e\u3088\u3046\u306a\u6642\u3067\u3082\u9867\u5ba2\u306e\u58f0\u306b\u8033\u3092\u50be\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/p>\r\n                               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<p><p>yellow.ai\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u6700\u9069\u306b\u8abf\u6574\u3055\u308c\u305f\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u88c5\u7f6e\uff08IVR\uff09\u3092\u4f7f\u7528\u3057\u3066\u3001\u65b9\u8a00\u306b\u95a2\u4fc2\u306a\u304f\u3001\u97f3\u58f0\u306b\u3088\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u7406\u89e3\u3057\u307e\u3059\u3002yellow.ai\u306eNLP\u3067IVR\u3092\u5f37\u5316\u3057\u3001\u6709\u76ca\u306a\u4f53\u9a13\u3092\u305f\u304f\u3055\u3093\u751f\u307f\u51fa\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/p>\r\n                                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-4.webp\" class=\"attachment-large size-large\" alt=\"Top-up your CX with 24x7 voice-ready NLU\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-4.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-4-300x208.webp 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loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>NLP\u3067\u81ea\u52d5\u5316\u3057\u3066\u4ed5\u4e0a\u3052\u305f\u3001\u672c\u5f53\u306b\u300c\u4eba\u9593\u306e\u3088\u3046\u306a\u300d\u5bfe\u5fdc<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                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https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-1-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/circle-arrow.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>\u5b9f\u969b\u306b\u4ed5\u4e8b\u3092\u3057\u306a\u304c\u3089\u6539\u5584\u3059\u308b\u30a2\u30af\u30c6\u30a3\u30d6\u30e9\u30fc\u30cb\u30f3\u30b0NLP\u30a8\u30f3\u30b8\u30f3<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>yellow.ai\u306eNLP\u30a8\u30f3\u30b8\u30f3\u3067\u306f\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u805e\u304d\u9003\u3057\u305f\u3068\u3057\u3066\u3082\u3001\u51e6\u7406\u3059\u308b\u5bfe\u8a71\u81ea\u4f53\u3092\u6539\u5584\u3057\u307e\u3059\u3002\u672a\u89e3\u6c7a\u3068\u306a\u3063\u3066\u3044\u308b\u3059\u3079\u3066\u306e\u767a\u8a71\u304b\u3089\u7a4d\u6975\u7684\u306b\u5b66\u7fd2\u3057\u3001\u540c\u3058\u304a\u554f\u3044\u5408\u308f\u305b\u30922\u56de\u805e\u304d\u9003\u3059\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<\/p>\r\n                                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-2.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-2.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-2-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/bulb.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>NLP\u99c6\u52d5\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u6700\u9069\u5316<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>\u610f\u56f3\u8a8d\u8b58AI\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f1\uff5e2\u56de\u306e\u30af\u30ea\u30c3\u30af\u3067\u76ee\u7684\u5730\u306b\u5230\u9054\u3067\u304d\u307e\u3059\u3002\u30dc\u30c3\u30c8\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30af\u30b9\u306b\u3042\u3089\u3086\u308b\u60c5\u5831\u3068\u89e3\u6c7a\u7b56\u3092\u63d0\u4f9b\u3057\u3001\u8fc5\u901f\u306a\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u5316\u3068\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306a\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u5b9f\u73fe\u3055\u305b\u307e\u3059\u3002<\/p>\n<\/p>\r\n                                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-3.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-3.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-3-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_0b164d603c6a3ad58ab1119f6f311128-0\">\r\n                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-1.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-1.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-1-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_0b164d603c6a3ad58ab1119f6f311128-1\">\r\n                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-2.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-2.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-2-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_0b164d603c6a3ad58ab1119f6f311128-2\">\r\n                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-3.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-3.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Automate-boost-3-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-5\"><div class=\"wp-block-group__inner-container\">\n<h2>\u69cb\u7bc9\u304c<strong>\u7c21\u5358<\/strong>\u3067<strong>\u8fc5\u901f\u306b<\/strong><br><strong>\u5c0e\u5165\u3067\u304d\u308b<\/strong>NLP<\/h2>\n\n\n  <div id=\"yellow-hover-box-2col-block_5b69c3d87be0a004eaa5619cf32309a4\" class=\"yellow-hover-box-2col\">\r\n            <div class=\"single\">\r\n          <div class=\"img-div\">\r\n            <img width=\"180\" height=\"188\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/market.webp\" class=\"attachment-medium size-medium\" alt=\"Pre-trained intent models for faster go-to-market\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content-div\">\r\n            <div class=\"title\">\u4e8b\u524d\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u6e08\u307f\u306e\u610f\u56f3\u30e2\u30c7\u30eb\u3067\u5e02\u5834\u53c2\u5165\u306e\u8fc5\u901f\u5316\u3092\u5b9f\u73fe<\/div>\r\n            <div class=\"content\">\u4e8b\u524d\u306b\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u5b66\u7fd2\u3055\u308c\u305f\u696d\u754c\u4e00\u306e\u610f\u56f3\u30e2\u30c7\u30eb\u3067NLP\u3092\u6e96\u5099\u3057\u3001\u8d85\u9ad8\u901f\u3067\u5e02\u5834\u306b\u53c2\u5165\u3057\u307e\u3059\u3002\u72ec\u81ea\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30e0\u610f\u56f3\u3092\u3044\u3064<\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\">\r\n            <img width=\"180\" height=\"200\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/no-developer.webp\" class=\"attachment-medium size-medium\" alt=\"No-developer | No-data scientist | Anyone can do it!\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content-div\">\r\n            <div class=\"title\">\u958b\u767a\u8005\u3084\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30c6\u30a3\u30b9\u30c8\u304c\u3044\u306a\u304f\u3066\u3082\u3001\u8ab0\u3067\u3082\u3067\u304d\u308b\uff01<\/div>\r\n            <div class=\"content\">\u958b\u767a\u8005\u3084\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30c6\u30a3\u30b9\u30c8\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002yellow.ai\u306eNLP\u3067\u3042\u308c\u3070\u3001\u8ab0\u3067\u3082\u7c21\u5358\u306b\u69cb\u7bc9\u3067\u304d\u307e\u3059\u30021\u884c\u306e\u30b3\u30fc\u30c9\u3055\u3048\u8a18\u8ff0\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b<\/div>\r\n          <\/div>\r\n        <\/div>\r\n          <\/div>\r\n  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The option of either using UI for building a bot or completely sticking to coding is just simply amazing.\u201d            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"300\" height=\"69\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra-300x69.webp\" class=\"attachment-medium size-medium\" alt=\"capterra\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra-300x69.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra.webp 399w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cA major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.\u201d            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"85\" height=\"87\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/red-g2.webp\" class=\"attachment-medium size-medium\" alt=\"g2\" decoding=\"async\" loading=\"lazy\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cThe team is very agile in understanding the customer requirement and delivers as per customer expectations. 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