{"id":47995,"date":"2022-04-05T05:07:28","date_gmt":"2022-04-04T23:37:28","guid":{"rendered":"https:\/\/old.yellow.ai\/voice-automation\/"},"modified":"2022-08-11T13:22:26","modified_gmt":"2022-08-11T07:52:26","slug":"voice-automation","status":"publish","type":"page","link":"https:\/\/old.yellow.ai\/ms\/voice-automation\/","title":{"rendered":"Voice Automation"},"content":{"rendered":"\n<section class=\"is-layout-flow wp-block-group sec-1\"><div class=\"wp-block-group__inner-container\">\n<div class=\"is-layout-flex wp-container-16 wp-block-columns are-vertically-aligned-center\">\n<div class=\"is-layout-flow wp-block-column is-vertically-aligned-center\" style=\"flex-basis:50%\">\n<h1>Berikan Jenama Anda<br>Suara untuk Diingati.<\/h1>\n\n\n\n<p>83% pelanggan percaya bercakap dengan seseorang adalah bahagian terpenting dalam proses CS kerana suara bersifat interpersonal, tidak formal dan wujud dalam komunikasi manusia.<\/p>\n\n\n\n<div class=\"is-layout-flex wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/old.yellow.ai\/ms\/request-demo\/\">Mohon demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column is-vertically-aligned-center\" style=\"flex-basis:50%\">\n<h2 class=\"has-text-align-center\">Bot Suara Masuk<\/h2>\n\n\n\n<div class=\"is-layout-flex wp-container-8 wp-block-columns audio-section\">\n<div class=\"is-layout-flow wp-block-column\" style=\"flex-basis:60px\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"56\" height=\"56\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/inbound-profile.webp\" alt=\"\" class=\"wp-image-542\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column audio-section-column\">\n<figure class=\"wp-block-audio\"><audio controls src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/inbound.wav\" loop><\/audio><\/figure>\n\n\n\n<div class=\"is-layout-flow wp-block-group audio-mute\"><div class=\"wp-block-group__inner-container\"><\/div><\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group audio-play\"><div class=\"wp-block-group__inner-container\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column\" style=\"flex-basis:60px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"60\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/inbound-voicebot.svg\" alt=\"\" class=\"wp-image-543\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center voice-sub\">Menawarkan CX lancar dengan menyelesaikan<br>pertanyaan pelanggan serta merta<\/p>\n\n\n\n<h2 class=\"has-text-align-center\">Bot Suara Keluar<\/h2>\n\n\n\n<div class=\"is-layout-flex wp-container-14 wp-block-columns audio-section\">\n<div class=\"is-layout-flow wp-block-column\" style=\"flex-basis:60px\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"56\" height=\"56\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/inbound-profile.webp\" alt=\"\" class=\"wp-image-542\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column audio-section-column\">\n<figure class=\"wp-block-audio\"><audio controls src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/inbound.wav\" loop><\/audio><\/figure>\n\n\n\n<div class=\"is-layout-flow wp-block-group audio-mute\"><div class=\"wp-block-group__inner-container\"><\/div><\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group audio-play\"><div class=\"wp-block-group__inner-container\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column\" style=\"flex-basis:60px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"60\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/inbound-voicebot.svg\" alt=\"\" class=\"wp-image-543\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center voice-sub\">Pencapaian berskala dan memacu<br>hasil perniagaan<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-2\"><div class=\"wp-block-group__inner-container\">  <div id=\"yellow-audio-files-block_624beab3483cc\" class=\"yellow-audio-files\">\r\n            <div class=\"single-audio-files\">\r\n          <p class=\"title\">Receive policy details<\/p>\r\n          <div class=\"audio-div\">\r\n            <img decoding=\"async\" class=\"audio-play\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/test-drive-play.svg\" alt=\"Play\">\r\n            <img decoding=\"async\" class=\"audio-pause\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/receive-policy-pouse.svg\" alt=\"Pause\">\r\n            <audio src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/HDFCL-IB.wav\" loop><\/audio>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-audio-files\">\r\n          <p class=\"title\">Get consultation<\/p>\r\n          <div class=\"audio-div\">\r\n            <img decoding=\"async\" class=\"audio-play\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/test-drive-play.svg\" alt=\"Play\">\r\n            <img decoding=\"async\" class=\"audio-pause\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/receive-policy-pouse.svg\" alt=\"Pause\">\r\n            <audio src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/DRL-Sample.wav\" loop><\/audio>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-audio-files\">\r\n          <p class=\"title\">Claim insurance<\/p>\r\n          <div class=\"audio-div\">\r\n            <img decoding=\"async\" class=\"audio-play\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/test-drive-play.svg\" alt=\"Play\">\r\n            <img decoding=\"async\" class=\"audio-pause\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/receive-policy-pouse.svg\" alt=\"Pause\">\r\n            <audio src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Edelweiss-Motors-Claim-Registration.wav\" loop><\/audio>\r\n          <\/div>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div><\/section>\n\n\n\t<div id=\"yellow-counter-block_624befae483d0\" class=\"yellow-counter template_2\">\r\n\t\t<!---->\r\n\t\t\t\t\t<div class=\"counter-sec\">\r\n\t\t\t\t<div class=\"wrap\">\r\n\t\t\t\t\t<div class=\"counter-sec-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content-main\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"100\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>Pengurangan<br \/>\nmasa menunggu<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t~\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"60\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>Pengurangan kos<br \/>\ntenaga kerja<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"80\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>Pengurangan dalam Kos Keseluruhan<br \/>\nOperasi (TCO)<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<!---->\r\n\t<\/div>\r\n\t\n\n\n<section class=\"is-layout-flow wp-block-group sec-3\"><div class=\"wp-block-group__inner-container\">\n<h2>Perbualan 1:1 semula jadi,&nbsp;<strong>seperti manusia<\/strong><\/h2>\n\n\n  <div id=\"yellow-accordions-block_624bf1fa52707\" class=\"yellow-accordions row-reverse\">\r\n          <div class=\"accordion-content\">\r\n                    <div class=\"content  active\">\r\n              <div class=\"accordion-header\" data-tab=\"0\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/microphone.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Automasi 65% + pertanyaan sokongan dengan bot suara.<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                <p><p>yellow.ai teknologi pengecaman dan tindak balas pertuturan automatik membolehkan perbualan pantas, tepat, seumur hidup dalam pelbagai bahasa, dialek, gaya bercakap dan emosi untuk pelbagai kes penggunaan, seperti layan diri pelanggan, bantuan ejen dan analisis pertuturan.<\/p>\n<\/p>\r\n                                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-01.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Frame-74.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Keselamatan pelanggan\ufffd anda = keutamaan kami <\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Keupayaan biometrik Pengenalan &#038; Suara pembesar suara kami membolehkan anda mengenal pasti jurucakap &#038; mengesahkan seseorang dengan mengenali frasa suara\/frasa laluan dalam masa nyata melalui perbualan yang diperibadikan untuk pengalaman pelanggan yang menyenangkan.<\/p>\n<\/p>\r\n                                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/human-like2.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Frame-75.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Penyerahan ejen langsung yang lancar<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Interaksi pelanggan yang lancar melibatkan pemindahan agen langsung yang lancar. Bot suara kami dilengkapi untuk memahami maksud dan beralih ke agen langsung &#8211; atas permintaan pelanggan jika bot tidak dapat menjawab pertanyaan dan dalam keadaan tertekan.<\/p>\n<\/p>\r\n                                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-2.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_624bf1fa52707-0\">\r\n                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-01.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_624bf1fa52707-1\">\r\n                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/human-like2.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_624bf1fa52707-2\">\r\n                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-2.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-4\"><div class=\"wp-block-group__inner-container\">\n<h2>Belajar &amp; tambah baik&nbsp;<strong>dengan setiap perbualan<\/strong><\/h2>\n\n\n  <div id=\"yellow-accordions-block_624bf54fd1a9a\" class=\"yellow-accordions\">\r\n          <div class=\"accordion-content\">\r\n                    <div class=\"content  active\">\r\n              <div class=\"accordion-header\" data-tab=\"0\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/link.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Integrasi Pusat Panggilan \u201cPlug and Play\u201d<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                <p><p>Platform AI perbualan kami dilengkapi dengan penyambung siap untuk integrasi SIP\/MRCP yang memudahkan strategi masuk ke pasaran yang lebih cepat dan pantas. Anda hanya perlu pasang dan mainkan.<\/p>\n<\/p>\r\n                                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-03.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/speech.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Analisis ucapan untuk mengurangkan kos kawalan kualiti<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Transkripsi pantas dan tepat dari berjuta-juta perbualan akan membantu menggambarkan proses perjalanan pelanggan yang lengkap untuk memberikan pandangan yang dapat diambil tindakan mengenai peningkatan hubungan pelanggan &#038; meningkatkan CSAT.<\/p>\n<\/p>\r\n                                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-4.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/collect.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Kumpulkan maklumat petunjuk tanpa kedengaran mengganggu<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Kurangkan geseran dengan mengumpulkan maklumat utama secara perbualan seperti yang dilakukan oleh manusia agar pelanggan anda selesa berkongsi perinciannya. Kami juga mengesahkan maklumat ini secara masa nyata &#038; melaporkan secara dalaman supaya tindakan sewajarnya dapat diambil sekiranya terdapat pelanggaran.<\/p>\n<\/p>\r\n                                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automate-svg-1.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automate-svg-1.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automate-svg-1-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_624bf54fd1a9a-0\">\r\n                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-03.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_624bf54fd1a9a-1\">\r\n                <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/voice-automation-4.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_624bf54fd1a9a-2\">\r\n                <img width=\"540\" height=\"375\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automate-svg-1.webp\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automate-svg-1.webp 540w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automate-svg-1-300x208.webp 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-5\"><div class=\"wp-block-group__inner-container\">\n<h2>Pembantu pelanggan maya untuk<br><strong>bimbing pelanggan anda<\/strong>&nbsp;pada setiap langkah<\/h2>\n\n\n  <div id=\"yellow-hover-box-2col-block_624c0877fef8d\" class=\"yellow-hover-box-2col\">\r\n            <div class=\"single\">\r\n          <div class=\"img-div\">\r\n            <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/guide-your-customers-01.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content-div\">\r\n            <div class=\"title\">Panggilan kemasukan\/ selamat datang<\/div>\r\n            <div class=\"content\">Rancang, laksanakan, dan jejak proses peralihan pelbagai langkah seperti kemasukan.<\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\">\r\n            <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/guide-your-customers-02.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content-div\">\r\n            <div class=\"title\">Panggilan peringatan<\/div>\r\n            <div class=\"content\">Hubungi pelanggan untuk mengesahkan janji temu, tempahan dan tempahan atau mengingatkan pengguna secara berkesan mengenai<\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\">\r\n            <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/guide-your-customers-03.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content-div\">\r\n            <div class=\"title\">Panggilan pemberitahuan<\/div>\r\n            <div class=\"content\">Maklumkan pelanggan mengenai aktiviti seperti pengesahan pindahan bank, aktiviti akaun yang mencurigakan, pengesahan akaun<\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\">\r\n            <img width=\"1\" height=\"1\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/guide-your-customers-04.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content-div\">\r\n            <div class=\"title\">Maklum balas\/panggilan tinjauan<\/div>\r\n            <div class=\"content\">Lancarkan tinjauan perbualan yang memahami teks bebas dan ubah aliran tinjauan berdasarkan sentimen responden untuk CSAT yang lebih<\/div>\r\n          <\/div>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-6\"><div class=\"wp-block-group__inner-container\">\n<h2>Bina sekali; lancarkan&nbsp;<strong>di mana-mana<\/strong><\/h2>\n\n\n\n<div class=\"is-layout-flex wp-container-25 wp-block-columns\">\n<div class=\"is-layout-flow wp-block-column\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" loading=\"lazy\" width=\"56\" height=\"56\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/google-home.svg\" alt=\"\" class=\"wp-image-653 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">Google Home<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" loading=\"lazy\" width=\"56\" height=\"56\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/amazon.svg\" alt=\"\" class=\"wp-image-654 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">Amazon Alexa<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" loading=\"lazy\" width=\"56\" height=\"56\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/IVR-svr.svg\" alt=\"\" class=\"wp-image-655 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">IVR<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-7\"><div class=\"wp-block-group__inner-container\">\n<h2><strong>Bersambung<\/strong>&nbsp;dengan sistem anda<\/h2>\n\n\n  <div id=\"yellow-slider-block_624c032c80137\" class=\"yellow-slider\">\r\n        \r\n        \r\n    <div class=\"slide-track\">\r\n      <div class=\"slide\"><img decoding=\"async\" width=\"2883.1034482759\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Logo.png?v=3\" alt=\"Brands\" loading=\"lazy\" \/><\/div>\r\n      <div class=\"slide\"><img decoding=\"async\" width=\"2883.1034482759\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Logo.png?v=3\" alt=\"Brands\" loading=\"lazy\" \/><\/div>\r\n      <div class=\"slide\"><img decoding=\"async\" width=\"2883.1034482759\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Logo.png?v=3\" alt=\"Brands\" loading=\"lazy\" \/><\/div>\r\n    <\/div>\r\n    <div class=\"mobile-slide-track\">\r\n      <div class=\"slide\"><img decoding=\"async\" width=\"2883.1034482759\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Logo.png?v=3\" alt=\"Brands\" loading=\"lazy\" \/><\/div>\r\n      <div class=\"slide\"><img decoding=\"async\" width=\"2883.1034482759\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Logo.png?v=3\" alt=\"Brands\" loading=\"lazy\" \/><\/div>\r\n      <div class=\"slide\"><img decoding=\"async\" width=\"2883.1034482759\" height=\"60\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Logo.png?v=3\" alt=\"Brands\" loading=\"lazy\" \/><\/div>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-8\"><div class=\"wp-block-group__inner-container\">\n<h2>Mengapa&nbsp;<strong>1000+ jenama mempercayai&nbsp;<\/strong>yellow.ai<\/h2>\n\n\n  <div id=\"yellow-hover-box-block_6246c77f7b1e4\" class=\"yellow-hover-box\">\r\n            <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"179\" height=\"120\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-1.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Keseluruhan platform automasi CX yang diiktiraf oleh Gartner &#038; G2<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"176\" height=\"122\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-2.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Bina bot sembang berkuasa NLP pintar dalam kurang dari 10 klik<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"166\" height=\"114\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-3.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Masa yang sangat baik &#8211; 60% automasi dalam 30 hari siaran langsung<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"154\" height=\"120\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-5.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>100+ bahasa tersedia di 35+ saluran teks &#038; suara.<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"101\" height=\"122\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-4.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>100+ integrasi di luar kotak<\/p>\n<\/div>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-7\"><div class=\"wp-block-group__inner-container\">\n<h2>Kami gembira, apabila <strong>pelanggan kami gembira!<\/strong><\/h2>\n\n\n  <div id=\"testimonial-slider-div-block_62bd6af080d82\" class=\"testimonial-slider-div\">\r\n    <div class=\"wrap\">\r\n      <div class=\"testimonial-slider\">\r\n                  <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                BOT Perbualan yellow.ai membantu dengan jayanya memberi maklum balas kepada lebih 100K pertanyaan pelanggan dalam sebulan penjimatan lebih dari 10000 ejen-jam\/bulan\u201d              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"78\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/image-15-300x78.webp\" class=\"attachment-medium size-medium\" alt=\"xiaomi\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/image-15-300x78.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/image-15.webp 510w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"50\" height=\"50\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Rectangle-1599.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Ananth Prakash<\/p>\r\n                <p class=\"designation\">Pengarah Projek<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                \u201cBot kami membantu dengan memberi maklum balas kepada 28K pertanyaan pelanggan dalam sebulan dan menjimatkan hampir 2K jam\/bulan. Bot dapat memenuhi 10K permintaan pembeli peribadi dan 2K pertanyaan nasihat kecantikan, menyenangkan pelanggan kami\u201d              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"40\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/shopper-stop.svg\" class=\"attachment-medium size-medium\" alt=\"shoppers stop\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/ishita.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Ishita Sharma<\/p>\r\n                <p class=\"designation\">Pengarah Projek<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                Bot laman Domino berjaya membantu lebih dari 280K pelanggan melalui pertanyaan pesanan pos sebulan menjimatkan hampir 30K jam\/bulan              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"70\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/dominos.svg\" class=\"attachment-medium size-medium\" alt=\"dominos\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/pranshu.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Pranshu Rastogi<\/p>\r\n                <p class=\"designation\">Ketua Unit Perniagaan<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                Dottie mengumpulkan 200K + pelancong dan berjaya memaklum balas kepada ~704K pertanyaan pelanggan setiap bulan dengan demikian dapat mengurangkan jumlah panggilan ke pusat panggilan dengan ~15%              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"76\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/indigo.svg\" class=\"attachment-medium size-medium\" alt=\"indigo\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/rishabh.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Rishabh Ranjan Pathak<\/p>\r\n                <p class=\"designation\">Lead, Digital<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                Bot sembang yellow.ai telah membantu menurunkan 25,000 panggilan yang masuk ke pusat panggilan kami setiap bulan              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"55\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/waste-connection.svg\" class=\"attachment-medium size-medium\" alt=\"waste connections inc\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/eric.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Eric Hansen<\/p>\r\n                <p class=\"designation\">CIO<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                The Urja Bot membantu kami mengautomasikan 7M perbualan, menghasilkan tempahan 500K LPG setiap bulan              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"242\" height=\"300\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/bp.svg\" class=\"attachment-medium size-medium\" alt=\"bharat petroleum\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"51\" height=\"51\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/normal-user2.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Strategic Initiative team<\/p>\r\n                <p class=\"designation\"><\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                Kami berbesar hati dapat bekerjasama dengan vendor yang berfikiran sama dengan amat percaya pada pengalaman pelanggan sementara meningkatkan kecekapan operasi. Kami dapat mengendalikan jumlah berganda dengan saiz pasukan yang sama dan menyokong pelanggan kami dengan bot sembang yellow.ai.              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"41\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/zalora.svg\" class=\"attachment-medium size-medium\" alt=\"zalora\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/kannan.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Kannan Rajaratnam<\/p>\r\n                <p class=\"designation\">Pengalaman Pelanggan dan Pengarah e-bayaran, Asia Tenggara, Zalora<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                <\/div>\r\n      <div class=\"pager-div\">\r\n        <div class=\"pager\">\r\n          <div class=\"prev\"><\/div>\r\n          <div class=\"pages\"><\/div>\r\n          <div class=\"next\"><\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div><\/section>\n\n\n\n<div class=\"is-layout-flow wp-block-group sec-9\"><div class=\"wp-block-group__inner-container\">\n<h2>Penyelesaian&nbsp;CX&nbsp;pemenang anugerah<br>gred perusahaan<\/h2>\n\n\n  <div id=\"yellow-features-slider-block_62710c157e6f3\" class=\"yellow-features-slider\">\r\n    <div class=\"wrap\">\r\n      <div class=\"slider-div\">\r\n                  <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"350\" height=\"250\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award1.webp\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award1.webp 350w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award1-300x214.webp 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Sokongan pengguna<\/p>\r\n                            <p class=\"title\">Jalin hubungan pelanggan yang mesra<\/p>\r\n              <div class=\"content\">Kami melangkaui sokongan pelanggan yang boleh diramal dan proaktif. Kami membolehkan jenama menyelesaikan masalah pelanggan dengan lancar 24*7*365 dan memindahkannya ke ejen langsung sekiranya terdapat pertanyaan yang rumit.<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                    <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"312\" height=\"204\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award3.png\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award3.png 312w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award3-300x196.png 300w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Perdagangan Perbualan<\/p>\r\n                            <p class=\"title\">Meningkatkan penukaran saluran pelanggan<\/p>\r\n              <div class=\"content\">Meningkatkan nilai hayat pelanggan dengan penglibatan yang lebih tinggi, tindak balas yang lebih pantas, CX yang didorong oleh perbualan yang lebih baik dan penukaran jualan yang lebih tinggi &#8211; merentasi bahasa, garis masa, dan saluran.<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                    <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"310\" height=\"193\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award4.webp\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award4.webp 310w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award4-300x187.webp 300w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Pengautomatan HR<\/p>\r\n                            <p class=\"title\">Pekerja yang berpotensi ke arah berprestasi<\/p>\r\n              <div class=\"content\">Membantu pekerja meningkatkan kualiti dari bebanan kerja dengan tidak membebankan tugasan yang berulang seperti pengurusan gaji, kiraan cukai dan permohonan cuti bagi pekerja digital yellow.ai<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                    <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"700\" height=\"500\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/chatbot3-700x500.webp\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Al berpandukan automasi ITSM<\/p>\r\n                            <p class=\"title\">Mengurangkan kesesakan dengan Al berpandukan automasi ITSM<\/p>\r\n              <div class=\"content\">Memperbaiki proses automasi, menyelesaikan pertanyaan lebih cepat, dan aliran tiket dengan perbualan suara dan teks berautomatik Al -ITSM. Ia adalah stor yang mempunyai segala barangan Teknologi Maklumat.<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                <\/div>\r\n            <div class=\"pager-div \">\r\n        <div class=\"pager\">\r\n          <div class=\"prev\"><\/div>\r\n          <div class=\"pages\"><\/div>\r\n          <div class=\"next\"><\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div><\/div>\n<style class=\"advgb-styles-renderer\">\r\n        #yellow-accordions-block_624bf1fa52707 .accordion-content .content.active {\r\n          background-color: #f7fdff;\r\n        }\r\n      \r\n        #yellow-accordions-block_624bf54fd1a9a .accordion-content .content.active {\r\n          background-color: #ffffff;\r\n        }\r\n      \r\n      @keyframes scroll-block_624c032c80137 {\r\n        0% {\r\n          transform: translate(0, 0);\r\n        }\r\n        50% {\r\n          transform: translate(-4564.9137931034px, 0);\r\n        }\r\n        100% {\r\n          transform: translate(0, 0);\r\n        }\r\n      }\r\n      #yellow-slider-block_624c032c80137 .slide-track {\r\n        will-change: transform;\r\n        animation: scroll-block_624c032c80137 182.59655172414s linear infinite;\r\n      }\r\n    \r\n      @keyframes mobile-scroll-block_624c032c80137 {\r\n        0% {\r\n          transform: translate(0, 0);\r\n        }\r\n        50% {\r\n          transform: translate(-2883.1034482759px, 0);\r\n        }\r\n        100% {\r\n          transform: translate(0, 0);\r\n        }\r\n      }\r\n      #yellow-slider-block_624c032c80137 .mobile-slide-track {\r\n        will-change: transform;\r\n        animation: mobile-scroll-block_624c032c80137 115.32413793103s linear infinite;\r\n      }\r\n    <\/style>","protected":false},"excerpt":{"rendered":"<p>Berikan Jenama AndaSuara untuk Diingati. 83% pelanggan percaya bercakap dengan seseorang adalah bahagian terpenting dalam proses CS kerana suara bersifat interpersonal, tidak formal dan wujud dalam komunikasi manusia. Bot Suara Masuk Menawarkan CX lancar dengan menyelesaikanpertanyaan pelanggan serta merta Bot Suara Keluar Pencapaian berskala dan memacuhasil perniagaan Perbualan 1:1 semula jadi,&nbsp;seperti manusia Belajar &amp; tambah [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","inline_featured_image":false},"guides_categories":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best AI Powered Voice Automation Chatbot | Yellow.ai<\/title>\n<meta name=\"description\" content=\"Yellow.ai&#039;s voice automation chatbot helps to know about your customers&#039; intent and automate marketing, sales, and customer services.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, 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