{"id":32979,"date":"2022-05-04T14:39:29","date_gmt":"2022-05-04T09:09:29","guid":{"rendered":"https:\/\/old.yellow.ai\/analytics\/"},"modified":"2022-07-05T18:37:27","modified_gmt":"2022-07-05T13:07:27","slug":"analitico","status":"publish","type":"page","link":"https:\/\/old.yellow.ai\/pt-br\/plataforma-de-conversacao-ai\/analitico\/","title":{"rendered":"Analytics"},"content":{"rendered":"\n<section class=\"is-layout-flow wp-block-group sec sec-1\"><div class=\"wp-block-group__inner-container\">\n<h1>Analise, implemente, melhore. Aumente<br>a efici\u00eancia com&nbsp;<strong>nossa an\u00e1lise de CX<\/strong><\/h1>\n\n\n\n<p>Obtenha informa\u00e7\u00e3o mas detalhada sobre o que seus usu\u00e1rios fazem no bot e por que, em tempo real. Monitorize e analise as principais m\u00e9tricas para melhor compreender as inten\u00e7\u00f5es dos utilizadores, melhorar a experi\u00eancia do chat e aumentar a realiza\u00e7\u00e3o dos objetivos.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video autoplay loop muted src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-top-fold.webm\"><\/video><\/figure>\n<\/div><\/section>\n\n\n\t<div id=\"yellow-counter-block_62724b5cb8917\" class=\"yellow-counter template_2\">\r\n\t\t<!---->\r\n\t\t\t\t\t<div class=\"counter-sec\">\r\n\t\t\t\t<div class=\"wrap\">\r\n\t\t\t\t\t<div class=\"counter-sec-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content-main\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"20\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>De incremento do CSAT<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"98\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>De precis\u00e3o da resolu\u00e7\u00e3o de inten\u00e7\u00e3o<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"80\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>De autoatendimento<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<!---->\r\n\t<\/div>\r\n\t\n\n\n<div class=\"is-layout-flow wp-block-group sec sec-2\"><div class=\"wp-block-group__inner-container\">\n<h2><strong>Conhe\u00e7a seus<\/strong> clientes&nbsp;melhor do que eles<br>pr\u00f3pios se conhecem<\/h2>\n\n\n  <div id=\"yellow-accordions-block_62724beeb891b\" class=\"yellow-accordions row-reverse\">\r\n          <div class=\"accordion-content\">\r\n                    <div class=\"content  active\">\r\n              <div class=\"accordion-header\" data-tab=\"0\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/Frame-34.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Entenda seu cliente com an\u00e1lise de conversa\u00e7\u00e3o.<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                <p><p>Obtenha uma compreens\u00e3o detalhada da inten\u00e7\u00e3o e dos sentimentos de seus clientes com nosso motor NLU patenteado. Monitorize suas tend\u00eancias sentimentais positivas ou negativas para obter percep\u00e7\u00f5es mais profundas, n\u00e3o apenas impress\u00f5es e cliques.<\/p>\n<\/p>\r\n                                <img width=\"536\" height=\"397\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-1.webp\" class=\"attachment-large size-large\" alt=\"Understand your customer with conversational analytics\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-1.webp 536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-1-300x222.webp 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/search-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>D\u00ea seguimento \u00e1s principais pesquisas e melhore seu autoatendimento<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Entenda as principais perguntas, fraquezas dos clientes, interesses, trajet\u00f3ria do usu\u00e1rio, etc. to know what your customer are often talking about and build business strategies based on these insights to improve your CSAT and increase sales.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"737\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/06\/analytic-tab-2.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/segment-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Use audience segmentation for higher conversion<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Segment your customers basis their search and purchase trends and use those insights to upsell\/cross-sell products that suit their personalised needs.<\/p>\n<\/p>\r\n                                <img width=\"536\" height=\"397\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-3.webp\" class=\"attachment-large size-large\" alt=\"Use audience segmentation for higher conversion\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-3.webp 536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-3-300x222.webp 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_62724beeb891b-0\">\r\n                <img width=\"536\" height=\"397\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-1.webp\" class=\"attachment-large size-large\" alt=\"Understand your customer with conversational analytics\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-1.webp 536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-1-300x222.webp 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_62724beeb891b-1\">\r\n                <img width=\"1024\" height=\"737\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/06\/analytic-tab-2.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_62724beeb891b-2\">\r\n                <img width=\"536\" height=\"397\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-3.webp\" class=\"attachment-large size-large\" alt=\"Use audience segmentation for higher conversion\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-3.webp 536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/analytic-tab-3-300x222.webp 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group sec sec-3\"><div class=\"wp-block-group__inner-container\">\n<h2>Obtenha uma vis\u00e3o panor\u00e2mica das m\u00e9tricas e<br>an\u00e1lises chave, em tempo real<\/h2>\n\n\n  <div id=\"yellow-accordions-block_62724f76a7bf9\" class=\"yellow-accordions\">\r\n          <div class=\"accordion-content\">\r\n                    <div class=\"content  active\">\r\n              <div class=\"accordion-header\" data-tab=\"0\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/metrics-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Um lugar para dar seguimento a todas as m\u00e9tricas de desempenho chave<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                <p><p>Obtenha relat\u00f3rios em tempo real das m\u00e9tricas chave, como tempo m\u00e9dio de espera (AWT), solu\u00e7\u00e3o do primeiro contato (FCR), precis\u00e3o, total de consultas ativas etc. para canalizar an\u00e1lises para os representantes mais adequados.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"759\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/06\/matrix-tab-1-pt.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/report-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Monte seu pr\u00f3prio painel de controle e receba relat\u00f3rios personalizados.<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Gere pain\u00e9is e relat\u00f3rios exclusivos, com todas as principais m\u00e9tricas e an\u00e1lises que voc\u00ea acha relevantes. A cereja no bolo \u00e9 que voc\u00ea n\u00e3o precisa de nenhum desenvolvedor para conseguir isso. Est\u00e1 livre de c\u00f3digo e atrasos<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"758\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-1024x758.webp\" class=\"attachment-large size-large\" alt=\"Assemble your dashboard and get custom reports\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-1024x758.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-300x222.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-768x569.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-1536x1137.webp 1536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2.webp 1675w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/campaign-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>D\u00ea seguimento a todas as estat\u00edsticas e an\u00e1lises da campanha em um s\u00f3 lugar<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Consulte todas as an\u00e1lises de campanhas em tempo real, como status ativo, impress\u00f5es diretas e engajamento, coment\u00e1rios e coment\u00e1rios do p\u00fablico etc. Aproveite as percep\u00e7\u00f5es para impulsionar o engajamento em campanhas e convers\u00f5es.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"758\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-1024x758.webp\" class=\"attachment-large size-large\" alt=\"Track all campaign insights and analytics, in one place\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-1024x758.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-300x222.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-768x569.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-1536x1137.webp 1536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3.webp 1675w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_62724f76a7bf9-0\">\r\n                <img width=\"1024\" height=\"759\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/06\/matrix-tab-1-pt.svg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_62724f76a7bf9-1\">\r\n                <img width=\"1024\" height=\"758\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-1024x758.webp\" class=\"attachment-large size-large\" alt=\"Assemble your dashboard and get custom reports\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-1024x758.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-300x222.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-768x569.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2-1536x1137.webp 1536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-2.webp 1675w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_62724f76a7bf9-2\">\r\n                <img width=\"1024\" height=\"758\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-1024x758.webp\" class=\"attachment-large size-large\" alt=\"Track all campaign insights and analytics, in one place\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-1024x758.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-300x222.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-768x569.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3-1536x1137.webp 1536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/matrix-tab-3.webp 1675w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group sec sec-4\"><div class=\"wp-block-group__inner-container\">\n<h2>An\u00e1lises precisas e validadas:&nbsp;<strong>diretamente<br>de \u201cseus\u201d clientes<\/strong><\/h2>\n\n\n\n<div class=\"is-layout-flex wp-container-6 wp-block-columns anaytics-imgblock\">\n<div class=\"is-layout-flow wp-block-column\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"569\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/validate-img-1024x569.webp\" alt=\"\" class=\"wp-image-2686\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/validate-img-1024x569.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/validate-img-300x167.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/validate-img-768x427.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/validate-img-1536x853.webp 1536w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/validate-img.webp 1687w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column\">\n<p>Nossa&nbsp;IA de conversa\u00e7\u00e3o&nbsp;ajuda voc\u00ea, figurativamente, a conversar com cada cliente e tudo \u00e9 automatizado. As an\u00e1lises coletadas s\u00e3o precisas, validadas e extremamente relevantes para o \u201cseu\u201d p\u00fablico. Literalmente, \u00e9 p\u00f3 de ouro para qualquer empresa.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n  <div id=\"full-testimonial-slider-div-block_62bace90e9191\" class=\"full-testimonial-slider-div\">\r\n    <div class=\"testimonial-slider\">\r\n              <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"300\" height=\"67\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/peerinsights-300x67.webp\" class=\"attachment-medium size-medium\" alt=\"gartner peerinsights\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/peerinsights-300x67.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/peerinsights.webp 391w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>            <\/div>\r\n            <div class=\"content\">\r\n               \u201cA equipe \u00e9 pr\u00f3-ativa, acomodando, flex\u00edvel e com conhecimento s\u00f3lido do assunto. Eles sempre entregaram o produto de qualidade e em tempo h\u00e1bil. &#8221;            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"300\" height=\"69\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra-300x69.webp\" class=\"attachment-medium size-medium\" alt=\"capterra\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra-300x69.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra.webp 399w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cYellow.ai permite f\u00e1cil integra\u00e7\u00e3o com portais. Tem casos de uso f\u00e1ceis de implementar e os fluxos de trabalho guiados funcionam sem problemas. A solu\u00e7\u00e3o em nuvem e a interface mais recente s\u00e3o incr\u00edveis. \u201d            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"85\" height=\"87\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/red-g2.webp\" class=\"attachment-medium size-medium\" alt=\"g2\" decoding=\"async\" loading=\"lazy\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cUma grande parte do volume de entrada \u00e9 controlada pelo pr\u00f3prio bot. Apenas as intera\u00e7\u00f5es que absolutamente requerem intera\u00e7\u00f5es humanas s\u00e3o encaminhadas para a equipe de opera\u00e7\u00f5es. Isso aumentou a efici\u00eancia em v\u00e1rias dobras \u201d.            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"300\" height=\"51\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/trust-radius-blue-300x51.webp\" class=\"attachment-medium size-medium\" alt=\"trust radius\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/trust-radius-blue-300x51.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/trust-radius-blue.webp 518w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              &#8220;Eles se destacam na cria\u00e7\u00e3o de bots de conversa\u00e7\u00e3o. Eles podem fornecer inova\u00e7\u00f5es e insights significativos sobre os produtos que criam para n\u00f3s. Eles podem literalmente automatizar tudo o que voc\u00ea precisa para automatizar. Seus produtos e solu\u00e7\u00f5es s\u00e3o personaliz\u00e1veis \u200b\u200bpara atender \u00e0s necessidades espec\u00edficas de cada um&#8221;             <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"300\" height=\"67\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/peerinsights-300x67.webp\" class=\"attachment-medium size-medium\" alt=\"gartner peerinsights\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/peerinsights-300x67.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/peerinsights.webp 391w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cYellow.ai is the perfect software for building the perfect chatbot. The option of either using UI for building a bot or completely sticking to coding is just simply amazing.\u201d            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"300\" height=\"69\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra-300x69.webp\" class=\"attachment-medium size-medium\" alt=\"capterra\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra-300x69.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/capterra.webp 399w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cA major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.\u201d            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n                <div class=\"single-testimonial\">\r\n          <div class=\"testimonial-content\">\r\n            <div class=\"img-div\">\r\n              <img width=\"85\" height=\"87\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/red-g2.webp\" class=\"attachment-medium size-medium\" alt=\"g2\" decoding=\"async\" loading=\"lazy\" \/>            <\/div>\r\n            <div class=\"content\">\r\n              \u201cyellow.ai est\u00e1 entre as melhores plataformas para criar solu\u00e7\u00f5es de chatbot. \u00c9 f\u00e1cil de usar e quase todas as op\u00e7\u00f5es podem ser personalizadas de acordo com a necessidade.\u201d            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n            <\/div>\r\n    <div class=\"pager-div\">\r\n      <div class=\"pager\">\r\n        <div class=\"prev\"><\/div>\r\n        <div class=\"pages\"><\/div>\r\n        <div class=\"next\"><\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n  \n\n\n<section class=\"is-layout-flow wp-block-group sec-6\"><div class=\"wp-block-group__inner-container\">\n<h2><strong>Interessado em aprender mais?<\/strong><br>Veja o que podemos fazer pelo seu setor<\/h2>\n\n\n  <div id=\"industry-slider-div-block_62bacb1993ed1\" class=\"industry-slider-div\">\r\n    <div class=\"industry-slider\">\r\n              <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-banking\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/banking.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Banking\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Banc\u00e1rio<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-retalho-e-e-commerce\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/retail.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Retail &amp; E-commerce\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Varejo e com\u00e9rcio eletr\u00f4nico<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-energia-e-utilitarios\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/energy.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Energy &amp; Utilities\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Energia e servi\u00e7os p\u00fablicos<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-educacao\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/education.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Education\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Educa\u00e7\u00e3o<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-gaming\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/gaming.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Gaming\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Videojogos<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/seguro-para-chatbot-ai\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/insurance.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Insurance\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Seguros<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-telecom\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/telecom.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Telecom\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Telecomunica\u00e7\u00f5es<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-automotivo\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/automotive.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Automotive logo\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Automobil\u00edstica<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-fmcg\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"139\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/food.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Food\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Bens de consumo<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-farma-e-saude\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/healthcare.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Pharma &amp; Healthcare\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Farmac\u00eautico e Cuidados de sa\u00fade<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/fabricacao-de-bots-de-chat-ai\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"136\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/manufacturing.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Manufacturing\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Fabrica\u00e7\u00e3o<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-qsr\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/qsr.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"QSR\u2019s logo\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>QSR\u2019s<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-imobiliaria\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/real-estate.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Real Estate\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Imobili\u00e1rio<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/ai-chatbot-viagem-e-hospitalidade\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/travel.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Travel\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Viajem e hospitalidade<\/p>\r\n        <\/a>\r\n                <a href=\"https:\/\/old.yellow.ai\/pt-br\/industria\/servicos-financeiros-ai-chatbot\/\" class=\"single-industry\" target=\"_blank\">\r\n          <div class=\"img-div\">\r\n            <img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/banking.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Banking\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <p>Servi\u00e7os financeiros<\/p>\r\n        <\/a>\r\n            <\/div>\r\n    <div class=\"pager-div\">\r\n      <div class=\"pager\">\r\n        <div class=\"prev\"><\/div>\r\n        <div class=\"pages\"><\/div>\r\n        <div class=\"next\"><\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div><\/section>\n<style class=\"advgb-styles-renderer\">\r\n        #yellow-accordions-block_62724beeb891b .accordion-content .content.active {\r\n          background-color: #f7fdff;\r\n        }\r\n      \r\n        #yellow-accordions-block_62724f76a7bf9 .accordion-content .content.active {\r\n          background-color: #f7fdff;\r\n        }\r\n      <\/style>","protected":false},"excerpt":{"rendered":"<p>Analise, implemente, melhore. Aumentea efici\u00eancia com&nbsp;nossa an\u00e1lise de CX Obtenha informa\u00e7\u00e3o mas detalhada sobre o que seus usu\u00e1rios fazem no bot e por que, em tempo real. Monitorize e analise as principais m\u00e9tricas para melhor compreender as inten\u00e7\u00f5es dos utilizadores, melhorar a experi\u00eancia do chat e aumentar a realiza\u00e7\u00e3o dos objetivos. Conhe\u00e7a seus clientes&nbsp;melhor do [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":32770,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","inline_featured_image":false},"guides_categories":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Deriving value from information using AI &amp; CX analytics<\/title>\n<meta name=\"description\" content=\"Gathering and examining customer data, with an aim to understand customer needs, viewpoints, &amp; experiences through AI Analytics &amp; Customer Experience Analytics\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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