{"id":47524,"date":"2022-05-27T15:26:28","date_gmt":"2022-05-27T09:56:28","guid":{"rendered":"https:\/\/old.yellow.ai\/energy\/"},"modified":"2022-07-25T23:52:52","modified_gmt":"2022-07-25T18:22:52","slug":"energia-e-utilitarios-chatbot","status":"publish","type":"page","link":"https:\/\/old.yellow.ai\/pt-br\/energia-e-utilitarios-chatbot\/","title":{"rendered":"Energy"},"content":{"rendered":"\n
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Chatbots que devolvem poder
\u00e0s pessoas<\/strong><\/h1>\n\n\n\n

Para um setor que precisa fornecer servi\u00e7os sem restri\u00e7\u00f5es aos seus consumidores 24 horas por dia, os chatbots<\/a> usados em interfaces baseadas em texto e voz permitem \u00e0s pessoas autoatender suas consultas a qualquer momento.<\/p>\n\n\n\n

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Solicite uma demonstra\u00e7\u00e3o<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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\"\"<\/figure>\n<\/figure>\n<\/div><\/section>\n\n\n\t
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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t
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de incremento de convers\u00f5es<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t

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de redu\u00e7\u00e3o de chamadas de consulta<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t

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de incremento do CSAT<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t

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de incremento da efici\u00eancia<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\r\n\t<\/div>\r\n\t\n\n\n

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Impulsione servi\u00e7os p\u00fablicos superiores com
una PLN robusta e an\u00e1lises inteligentes<\/strong><\/h2>\n\n\n\n
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Entre em opera\u00e7\u00e3o mais rapidamente com nossos bots pr\u00e9-treinados que conduzem conversas vers\u00e1teis em qualquer idioma, gra\u00e7as ao nosso robusto motor de PLN<\/a>. Nossos bots podem dimensionar-se instantaneamente para atender um grande volume de solicita\u00e7\u00f5es. Eles se integram perfeitamente a v\u00e1rios canais e plataformas de software, fazendo uma grande diferen\u00e7a na melhoria da experi\u00eancia geral do cliente.<\/p>\n\n\n\n

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Solicite uma demonstra\u00e7\u00e3o<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Experi\u00eancia pr\u00e9-compilada espec\u00edfica de dom\u00ednio<\/strong><\/h2>\n\n\n
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Integra\u00e7\u00f5es com servi\u00e7os populares<\/strong><\/h2>\n\n\n
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Automa\u00e7\u00e3o em qualquer lugar<\/p>\n<\/div>\r\n <\/div>\r\n

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Salesforce<\/p>\n<\/div>\r\n <\/div>\r\n

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Zendesk<\/p>\n<\/div>\r\n <\/div>\r\n

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Genesys<\/p>\n<\/div>\r\n <\/div>\r\n

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Freshdesk<\/p>\n<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div><\/section>\n\n\n\n

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Implemente em mais de 35 canais de<\/strong> texto e voz<\/h2>\n\n\n
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Transforme da CX <\/strong>e reduza seus
custos operacionais<\/h2>\n\n\n\n
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Suporte de autoatendimento<\/h3>\n\n\n\n

Suporte 24×7 de autoatendimento em voz e texto. Permita que seus clientes apresentem reclama\u00e7\u00f5es ou obtenham solu\u00e7\u00f5es por meio do chatbot<\/p>\n<\/div>\n\n\n\n

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Notifica\u00e7\u00f5es e alertas<\/h3>\n\n\n\n

Reporte sobre padr\u00f5es de consumo, sugest\u00f5es de gest\u00e3o de consumo e quest\u00f5es cr\u00edticas tais como hor\u00e1rios de manuten\u00e7\u00e3o, interrup\u00e7\u00f5es, etc.<\/p>\n<\/div>\n\n\n\n

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Cobran\u00e7a de pagamentos<\/h3>\n\n\n\n

Colete pagamentos por meio do bot, que pode se integrar a v\u00e1rios provedores de servi\u00e7os de pagamento e varrer c\u00f3digos QR de faturas<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Localizador de lojas<\/h3>\n\n\n\n

Para as pessoas que desejam fazer pagamentos de servi\u00e7os p\u00fablicos na loja, o chatbot pode localizar lojas designadas com base no c\u00f3digo postal do consumidor.<\/p>\n<\/div>\n\n\n\n

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Redirecione a clientes potenciais perdidos<\/h3>\n\n\n\n

Os clientes que cancelaram seus servi\u00e7os e que est\u00e3o atualmente a utilizar outro fornecedor de servi\u00e7os p\u00fablicos podem ser redirecionados pelo envio de novas ofertas atrav\u00e9s de canais de voz e WhatsApp.<\/p>\n<\/div>\n\n\n\n

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Capture clientes potenciais<\/h3>\n\n\n\n

Envolva, qualifique e converta clientes potenciais por meio de an\u00fancios de conversa\u00e7\u00e3o inteligentes. O bot pode ser integrado ao seu sistema CRM para armazenar informa\u00e7\u00e3o e executar campanhas<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Reloca\u00e7\u00e3o do servi\u00e7o<\/h3>\n\n\n\n

O chatbot pode capturar informa\u00e7\u00f5es do cliente e ajudar a realocar a conex\u00e3o ou o servi\u00e7o para o novo local quando um cliente se muda<\/p>\n<\/div>\n\n\n\n

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Suspens\u00e3o tempor\u00e1ria<\/h3>\n\n\n\n

A possibilidade de suspender temporariamente os servi\u00e7os p\u00fablicos durante os dias necess\u00e1rios por meio do chatbot est\u00e1 dispon\u00edvel para conveni\u00eancia dos consumidores.<\/p>\n<\/div>\n\n\n\n

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Detecte fraudes<\/h3>\n\n\n\n

Detec\u00e7\u00e3o autom\u00e1tica de chamadas fraudulentas por meio da tecnologia sofisticada IVR<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Suporte multil\u00edngue<\/h3>\n\n\n\n

Ofere\u00e7a atendimento ao cliente 24×7 em mais de 100 idiomas e mais de 35 canais de texto e voz<\/p>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
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Assistentes digitais<\/strong> que otimizam
as opera\u00e7\u00f5es de servi\u00e7os p\u00fablicos!<\/h3>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Chatbots que devolvem poder\u00e0s pessoas Para um setor que precisa fornecer servi\u00e7os sem restri\u00e7\u00f5es aos seus consumidores 24 horas por dia, os chatbots usados em interfaces baseadas em texto e voz permitem \u00e0s pessoas autoatender suas consultas a qualquer momento. Impulsione servi\u00e7os p\u00fablicos superiores comuna PLN robusta e an\u00e1lises inteligentes Entre em opera\u00e7\u00e3o mais rapidamente com nossos bots […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","inline_featured_image":false},"guides_categories":[],"acf":[],"yoast_head":"\nEnergy - Yellow.ai<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Energy - Yellow.ai\" \/>\n<meta property=\"og:description\" content=\"Chatbots que devolvem poder\u00e0s pessoas Para um setor que precisa fornecer servi\u00e7os sem restri\u00e7\u00f5es aos seus consumidores 24 horas por dia, os chatbots usados em interfaces baseadas em texto e voz permitem \u00e0s pessoas autoatender suas consultas a qualquer momento. 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