{"id":47960,"date":"2022-05-03T14:14:59","date_gmt":"2022-05-03T08:44:59","guid":{"rendered":"https:\/\/old.yellow.ai\/itsm-automation\/"},"modified":"2022-08-11T12:44:11","modified_gmt":"2022-08-11T07:14:11","slug":"itsm-automation","status":"publish","type":"page","link":"https:\/\/old.yellow.ai\/pt-br\/itsm-automation\/","title":{"rendered":"ITSM Automation"},"content":{"rendered":"\n<section class=\"is-layout-flow wp-block-group sec-1\"><div class=\"wp-block-group__inner-container\">\n<div class=\"is-layout-flex wp-container-4 wp-block-columns are-vertically-aligned-center\">\n<div class=\"is-layout-flow wp-block-column is-vertically-aligned-center\" style=\"flex-basis:50%\">\n<h1>Aproveite a automa\u00e7\u00e3o do ITSM para&nbsp;<strong>melhorar a efici\u00eancia dos empregados<\/strong><\/h1>\n\n\n\n<p>Melhore a efici\u00eancia de seus processos organizacionais com trabalhadores de IA yellow.ai que t\u00eam a capacidade \u00fanica de autorreparar\u00e3o e autocorre\u00e7\u00e3o, bem como de resolver todos os seus tiquetes de TI em apenas alguns segundos m\u00e1gicos.<a href=\"https:\/\/old.yellow.ai\/pt\/request-demo\"><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/old.yellow.ai\/use-case\/hr-automation#\"><\/a><\/p>\n\n\n\n<div class=\"is-layout-flex wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/old.yellow.ai\/pt\/request-demo\">Solicite uma demonstra\u00e7\u00e3o<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column is-vertically-aligned-center\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1005\" height=\"1024\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/itsm-bg-1005x1024.webp\" alt=\"\" class=\"wp-image-2256\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/itsm-bg-1005x1024.webp 1005w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/itsm-bg-294x300.webp 294w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/itsm-bg-768x782.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/itsm-bg.webp 1280w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\t<div id=\"yellow-counter-block_6270edecd3cd7\" class=\"yellow-counter template_2\">\r\n\t\t<!---->\r\n\t\t\t\t\t<div class=\"counter-sec\">\r\n\t\t\t\t<div class=\"wrap\">\r\n\t\t\t\t\t<div class=\"counter-sec-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content-main\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"50000\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>horas de trabalho de empregados a tempo completo (FTE)<br \/>\neconomizadas<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"35\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>economia nos custos operacionais<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"70\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>redu\u00e7\u00e3o nos tempos de<br \/>\nresolu\u00e7\u00e3o<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-content\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-counters\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t$\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"count\" data-count=\"150\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t\t\t\t\tM\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-border-below\" style=\"background-color:;\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"counter-sec-p\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>economizados em gastos<br \/>\nanuais<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<!---->\r\n\t<\/div>\r\n\t\n\n\n<div class=\"is-layout-flow wp-block-group sec-3\"><div class=\"wp-block-group__inner-container\">\n<h2>Trabalhadores de IA que p\u00f5em<br>seus dados a&nbsp;trabalhar para voc\u00ea<\/h2>\n\n\n  <div id=\"yellow-accordions-block_6270ee8dd3cdc\" class=\"yellow-accordions\">\r\n          <div class=\"accordion-content\">\r\n                    <div class=\"content  active\">\r\n              <div class=\"accordion-header\" data-tab=\"0\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/total-cx-automation-f6.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Motor PLN especializado em ITSM<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                <p><p>Our Nosso mecanismo de PNL \u00e9 treinado no dom\u00ednio para a excel\u00eancia em TI e compreens\u00e3o contextual, al\u00e9m de hospedar um motor de pesquisa unificado com capacidade de auto-indexa\u00e7\u00e3o.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"782\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-one.svg\" class=\"attachment-large size-large\" alt=\"ITSM specialized NLP engine\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/shopper-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Automa\u00e7\u00e3o de fluxos de trabalho<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Ferramenta de automa\u00e7\u00e3o de processos baseada em interface do usu\u00e1rio para criar fluxos de trabalho com facilidade, permitindo uma conformidade perfeita.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"806\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-1024x806.webp\" class=\"attachment-large size-large\" alt=\"Workflow automation\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-1024x806.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-300x236.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-768x604.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-510x400.webp 510w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two.webp 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/shopper-icon.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Gest\u00e3o inteligente de incidentes<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Nossa gest\u00e3o de incidentes baseado em protocolo dimensiona, mitiga e erradica todos os incidentes de seguran\u00e7a e fornece um relat\u00f3rio \u201cpost-mortem\u201d, al\u00e9m de ser capaz de se autorreparar.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"737\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-three.svg\" class=\"attachment-large size-large\" alt=\"Intelligent incident management\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_6270ee8dd3cdc-0\">\r\n                <img width=\"1024\" height=\"782\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-one.svg\" class=\"attachment-large size-large\" alt=\"ITSM specialized NLP engine\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_6270ee8dd3cdc-1\">\r\n                <img width=\"1024\" height=\"806\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-1024x806.webp\" class=\"attachment-large size-large\" alt=\"Workflow automation\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-1024x806.webp 1024w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-300x236.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-768x604.webp 768w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two-510x400.webp 510w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-two.webp 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_6270ee8dd3cdc-2\">\r\n                <img width=\"1024\" height=\"737\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-three.svg\" class=\"attachment-large size-large\" alt=\"Intelligent incident management\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/div>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-4\"><div class=\"wp-block-group__inner-container\">\n<h2><strong>Chatbots que aprendem a autocorrigir-se em<\/strong><br>cada intera\u00e7\u00e3o ao longo do tempo<\/h2>\n\n\n  <div id=\"yellow-accordions-block_6270f2f86a1f7\" class=\"yellow-accordions row-reverse\">\r\n          <div class=\"accordion-content\">\r\n                    <div class=\"content  active\">\r\n              <div class=\"accordion-header\" data-tab=\"0\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/chatbot-icon1.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>An\u00e1lises cognitivos<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" style=\"display: block\">\r\n                <p><p>Obtenha percep\u00e7\u00f5es em tempo real sobre a disponibilidade dos agentes, o MTTR, volumes de consulta, precis\u00e3o dos bots, ado\u00e7\u00e3o do autoatendimento, taxas de satisfa\u00e7\u00e3o dos empregados e muito mais.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"782\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-four.svg\" class=\"attachment-large size-large\" alt=\"Chatbot for Businesses\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"1\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/chatbot-icon2.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Solu\u00e7\u00e3o instant\u00e2nea no primeiro contato<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>A classifica\u00e7\u00e3o autom\u00e1tica de t\u00edquetes, as transfer\u00eancias sem problemas aos agentes ativos e as sugest\u00f5es automatizadas com base nos dados da base de conhecimento ajudam a reduzir o atraso de t\u00edquetes e a aumentar as taxas de FCR<\/p>\n<\/p>\r\n                                <img width=\"975\" height=\"611\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3.webp\" class=\"attachment-large size-large\" alt=\"Instant remediation on first contact\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3.webp 975w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3-300x188.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3-768x481.webp 768w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/>              <\/div>\r\n            <\/div>\r\n                        <div class=\"content \">\r\n              <div class=\"accordion-header\" data-tab=\"2\">\r\n                <div class=\"header-left\">\r\n                  <span class=\"img-wrap\"><img width=\"150\" height=\"150\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/chatbot-icon3.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/span>\r\n                  <div class=\"header-section\">\r\n                                        <p><strong>Solu\u00e7\u00e3o inteligente de problemas<\/strong><\/p>\r\n                  <\/div>\r\n                <\/div>\r\n                                <img decoding=\"async\" loading=\"lazy\" width=\"14\" height=\"8\" class=\"accordion-arrow\" src=\"https:\/\/old.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/accordion-arrow.svg\">\r\n              <\/div>\r\n              <div class=\"accordion-expand\" >\r\n                <p><p>Gest\u00e3o inteligente de t\u00edquetes + automa\u00e7\u00e3o para solu\u00e7\u00f5es instant\u00e2neas para a maioria das tarefas L0 e L1.<\/p>\n<\/p>\r\n                                <img width=\"1024\" height=\"753\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-six.svg\" class=\"attachment-large size-large\" alt=\"Intelligent resolution\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n      <div class=\"accordion-image\">\r\n                    <a href=\"#\" class=\"accordion-image-div accordion-image-div-0 \">\r\n              <div id=\"yellow-accordions-block_6270f2f86a1f7-0\">\r\n                <img width=\"1024\" height=\"782\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-four.svg\" class=\"attachment-large size-large\" alt=\"Chatbot for Businesses\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-1 \">\r\n              <div id=\"yellow-accordions-block_6270f2f86a1f7-1\">\r\n                <img width=\"975\" height=\"611\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3.webp\" class=\"attachment-large size-large\" alt=\"Instant remediation on first contact\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3.webp 975w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3-300x188.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-five-3-768x481.webp 768w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/>              <\/div>\r\n            <\/a>\r\n                        <a href=\"#\" class=\"accordion-image-div accordion-image-div-2 \">\r\n              <div id=\"yellow-accordions-block_6270f2f86a1f7-2\">\r\n                <img width=\"1024\" height=\"753\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/08\/itsm-accordion-six.svg\" class=\"attachment-large size-large\" alt=\"Intelligent resolution\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/a>\r\n                  <\/div>\r\n      \r\n        <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-5\"><div class=\"wp-block-group__inner-container\">\n<h2>Resolva agora&nbsp;<strong>os problemas de TI antes que<\/strong><br>eles aconte\u00e7am<\/h2>\n\n\n\n<p>Com a ajuda de nossos assistentes digitais com tecnologia de IA, seus funcion\u00e1rios podem melhorar drasticamente seu desempenho, concentrando-se em trabalhos relevantes, dando \u00e0 sua organiza\u00e7\u00e3o o impulso qualitativo e o crescimento exponencial de que ela precisa. Saiba como nossos&nbsp;chatbots com tecnologia de IA&nbsp;podem ajudar na gest\u00e3o de servi\u00e7os de TI.<\/p>\n\n\n\n<p class=\"link\"><a href=\"https:\/\/old.yellow.ai\/request-demo\" data-type=\"URL\" data-id=\"https:\/\/old.yellow.ai\/request-demo\" target=\"_blank\" rel=\"noreferrer noopener\">Request Demo<\/a><\/p>\n<\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-6\"><div class=\"wp-block-group__inner-container\">\n<h2>Por que mais&nbsp;<strong>de 1000 marcas confiam<\/strong>&nbsp;na yellow.ai<\/h2>\n\n\n  <div id=\"yellow-hover-box-block_62bbf596faf9f\" class=\"yellow-hover-box\">\r\n            <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"179\" height=\"120\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-1.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Plataforma de automa\u00e7\u00e3o total da CX reconhecida pela Gartner e G2<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"176\" height=\"122\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-2.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Crie um chatbot inteligente com tecnologia PLN em menos de 10 cliques<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"166\" height=\"114\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-3.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Um excelente momento para obter valor<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"154\" height=\"120\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-5.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>60% de automa\u00e7\u00e3o 30 dias ap\u00f3s o lan\u00e7amento.<\/p>\n<\/div>\r\n        <\/div>\r\n                <div class=\"single\">\r\n          <div class=\"img-div\" ;>\r\n            <img width=\"101\" height=\"122\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/Trust-4.webp\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>          <\/div>\r\n          <div class=\"content\"><p>Mais de 100 idiomas dispon\u00edveis em mais de 35 canais de texto e voz<\/p>\n<\/div>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div><\/section>\n\n\n\n<section class=\"is-layout-flow wp-block-group sec-7\"><div class=\"wp-block-group__inner-container\">\n<h2>Ganamos cuando <strong>nuestros clientes ganan<\/strong><\/h2>\n\n\n  <div id=\"testimonial-slider-div-block_62bbf5d3fafa0\" class=\"testimonial-slider-div\">\r\n    <div class=\"wrap\">\r\n      <div class=\"testimonial-slider\">\r\n                  <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                &#8220;O BOT de conversa\u00e7\u00e3o do yellow.ai ajuda a responder com sucesso a mais de 100 mil consultas de clientes por m\u00eas, economizando mais de 10.000 horas de agente \/ m\u00eas&#8221;              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"78\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/image-15-300x78.webp\" class=\"attachment-medium size-medium\" alt=\"xiaomi\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/image-15-300x78.webp 300w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/image-15.webp 510w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"50\" height=\"50\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/03\/Rectangle-1599.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Ananth Prakash<\/p>\r\n                <p class=\"designation\">Diretor de Projeto<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                &#8220;Nosso bot ajuda a responder com sucesso a 28 mil consultas de clientes por m\u00eas e economizando quase 2 mil horas \/ m\u00eas. O bot atendeu a 10 mil solicita\u00e7\u00f5es de personal shopper e 2 mil de consultores de beleza, encantando nossos clientes&#8221;              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"40\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/shopper-stop.svg\" class=\"attachment-medium size-medium\" alt=\"shoppers stop\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/ishita.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Ishita Sharma<\/p>\r\n                <p class=\"designation\">Diretor de Projeto<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                \u201cO bot da web Dominos ajuda a atender com sucesso mais de 280 mil consultas p\u00f3s-pedido de clientes por m\u00eas, economizando quase 30 mil horas \/ m\u00eas\u201d              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"70\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/dominos.svg\" class=\"attachment-medium size-medium\" alt=\"dominos\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/pranshu.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Pranshu Rastogi<\/p>\r\n                <p class=\"designation\">chefe da unidade de neg\u00f3cios<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                \u201cDottie atendeu a mais de 200 mil viajantes e respondeu com sucesso a ~ 704 mil consultas de clientes todos os meses, reduzindo o volume de chamadas para nosso contact center em cerca de 15%\u201d              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"76\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/indigo.svg\" class=\"attachment-medium size-medium\" alt=\"indigo\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/rishabh.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Rishabh Ranjan Pathak<\/p>\r\n                <p class=\"designation\">l\u00edder, digital<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                \u201cYellow.ai chatbot ajudou a diminuir 25.000 chamadas recebidas em nossos call centers todos os meses\u201d              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"55\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/waste-connection.svg\" class=\"attachment-medium size-medium\" alt=\"waste connections inc\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/eric.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Eric Hansen<\/p>\r\n                <p class=\"designation\">CIO<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                \u201cO Urja Bot nos ajudou a automatizar 7 milh\u00f5es de conversas, gerando 500 mil reservas de GLP por m\u00eas\u201d              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"242\" height=\"300\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/bp.svg\" class=\"attachment-medium size-medium\" alt=\"bharat petroleum\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"51\" height=\"51\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/normal-user2.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Strategic Initiative team<\/p>\r\n                <p class=\"designation\"><\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                    <div class=\"single-testimonial\">\r\n            <div class=\"top\">\r\n              <div class=\"content\">\r\n                Estamos felizes em poder fazer parceria com fornecedores com ideias semelhantes, que acreditam fortemente na perfeita experi\u00eancia do cliente e, ao mesmo tempo, elevam a efici\u00eancia operacional. Somos capazes de lidar com o dobro do volume com o mesmo tamanho de equipe e oferecer suporte aos nossos clientes com chatbot de yellow.ai              <\/div>\r\n              <div class=\"img-div\">\r\n                <img width=\"300\" height=\"41\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/zalora.svg\" class=\"attachment-medium size-medium\" alt=\"zalora\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n            <\/div>\r\n            <div class=\"author\">\r\n              <div class=\"left\">\r\n                <img width=\"101\" height=\"103\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/04\/kannan.webp\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>              <\/div>\r\n              <div class=\"right\">\r\n                <p class=\"author-name\">Kannan Rajaratnam<\/p>\r\n                <p class=\"designation\">Diretor de Experi\u00eancia do Cliente e epayments, Sudeste Asi\u00e1tico, Zalora<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n                <\/div>\r\n      <div class=\"pager-div\">\r\n        <div class=\"pager\">\r\n          <div class=\"prev\"><\/div>\r\n          <div class=\"pages\"><\/div>\r\n          <div class=\"next\"><\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div><\/section>\n\n\n\n<div class=\"is-layout-flow wp-block-group sec-9\"><div class=\"wp-block-group__inner-container\">\n<h2>Mais maneiras de usar<br><strong>a yellow.ai para<\/strong>&nbsp;transformar seu neg\u00f3cio<\/h2>\n\n\n  <div id=\"yellow-features-slider-block_62710c157e6f3\" class=\"yellow-features-slider\">\r\n    <div class=\"wrap\">\r\n      <div class=\"slider-div\">\r\n                  <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"350\" height=\"250\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award1.webp\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award1.webp 350w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award1-300x214.webp 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Envolvimento do cliente<\/p>\r\n                            <p class=\"title\">Aumente o envolvimento do cliente para obter maiores rendimentos.<\/p>\r\n              <div class=\"content\">Ajude aos clientes a interagir com suas marcas favoritas em tempo real num canal da sua escolha, promovendo a fidelidade perdur\u00e1vel para a marca.<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                    <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"312\" height=\"204\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award3.png\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award3.png 312w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award3-300x196.png 300w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Com\u00e9rcio de conversa\u00e7\u00e3o <\/p>\r\n                            <p class=\"title\">Melhore as convers\u00f5es de clientes entre canais<\/p>\r\n              <div class=\"content\">Melhore o valor do tempo de vida do cliente com maior envolvimento, respostas mais r\u00e1pidas, melhor CX impulsionada pelas conversas e convers\u00f5es de vendas mais altas, entre linguagens, cronogramas e canais.<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                    <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"310\" height=\"193\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award4.webp\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award4.webp 310w, https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/award4-300x187.webp 300w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Automa\u00e7\u00e3o de recursos humanos<\/p>\r\n                            <p class=\"title\">Transforme o potencial dos empregados em desempenho.<\/p>\r\n              <div class=\"content\">Ajude seus empregados a aumentar o trabalho de qualidade, descarregando as tarefas repetitivas como gest\u00e3o de folha de pagamento, c\u00e1lculo de impostos e aplica\u00e7\u00e3o de licen\u00e7as para os trabalhadores digitais da yellow.ai<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                    <a class=\"single-slider\"\r\n                        >\r\n            <div class=\"img-div\">\r\n              <img width=\"700\" height=\"500\" src=\"https:\/\/old.yellow.ai\/wp-content\/uploads\/2022\/05\/chatbot3-700x500.webp\" class=\"attachment-slider-img size-slider-img\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>            <\/div>\r\n            <div class=\"content-div\">\r\n                              <p class=\"subtitle\">Automa\u00e7\u00e3o da gest\u00e3o dos servi\u00e7os de TI<\/p>\r\n                            <p class=\"title\">Reduza os gargalos com a automa\u00e7\u00e3o ITSM determinada pela IA.<\/p>\r\n              <div class=\"content\">Melhore a automa\u00e7\u00e3o de processos, resolva consultas mais rapidamente e otimize a emiss\u00e3o de t\u00edquetes com automa\u00e7\u00e3o da gest\u00e3o dos servi\u00e7os de TI (ITSM) determinada pela IA de voz e texto conversacional. \u00c9 um balc\u00e3o \u00fanico para tudo relacionado a TI.<\/div>\r\n            <\/div>\r\n          <\/a>\r\n                <\/div>\r\n            <div class=\"pager-div \">\r\n        <div class=\"pager\">\r\n          <div class=\"prev\"><\/div>\r\n          <div class=\"pages\"><\/div>\r\n          <div class=\"next\"><\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div><\/div>\n<style class=\"advgb-styles-renderer\">\r\n        #yellow-accordions-block_6270ee8dd3cdc .accordion-content .content.active {\r\n          background-color: #f7fdff;\r\n        }\r\n      \r\n        #yellow-accordions-block_6270f2f86a1f7 .accordion-content .content.active {\r\n          background-color: #ffffff;\r\n        }\r\n      <\/style>","protected":false},"excerpt":{"rendered":"<p>Aproveite a automa\u00e7\u00e3o do ITSM para&nbsp;melhorar a efici\u00eancia dos empregados Melhore a efici\u00eancia de seus processos organizacionais com trabalhadores de IA yellow.ai que t\u00eam a capacidade \u00fanica de autorreparar\u00e3o e autocorre\u00e7\u00e3o, bem como de resolver todos os seus tiquetes de TI em apenas alguns segundos m\u00e1gicos. Trabalhadores de IA que p\u00f5emseus dados a&nbsp;trabalhar para voc\u00ea [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","inline_featured_image":false},"guides_categories":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ITSM Automation with AI-Powered Chatbots | Yellow.ai<\/title>\n<meta name=\"description\" content=\"Yellow.ai powered ITSM chatbot leverages advanced natural language understanding to resolve IT support issues instantly and autonomously.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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