Februarybeat-product-newsletter




A sneek-peak of the latest in the world of TX automation

 


The Future of Businesses in Metaverse

Tuesday, 12th April 2022

2:00 PM IST / 12:30 PM GST / 4:30 PM SGT



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Active Learning Inside Insights Engine

Active learning is the process of prioritizing the data, which needs to be labeled in order to have the highest impact on training a supervised model. Active learning can be used in situations where the amount of data is too large to be labeled and some priority needs to be made to label the data in a smart way. With active learning, the overall accuracy and quality of conversations with a chatbot are enhanced. Read more about active learning to know the benefits for your business.

 

Building Successful Knowledge Management Systems with Yellow.ai’s Insights Engine  

Knowledge management is an integrated, systematic approach to identify, manage, and share an enterprise’s information assets, including databases, documents, policies and procedures, to the right people, at the right time. With enterprises sitting on a pile of information that could be gold, knowledge management is still a key challenge for medium to large enterprises. Read more to find out how we solve this challenge for large enterprises.

  Read now
 

 

Yellow.ai’s Intelligent Content Processing  

Enterprises have documents shared on Sharepoint or similar data hubs making most data isolated. This turns the task of consolidating and structuring the data very difficult. What good is data and content that is not in a usable format? This is where Intelligent Content Processing comes into play. Intelligent content processing makes all kinds of data usable for businesses so they can enhance operations and make the most of information. Read now to find out why Gartner recommends Yellow.ai for intelligent content processing.

  Read now
 

 

What Is a Voicebot?  

According to a Gartner report, AI bots will take up about 40% of all customer service communications. While chatbots are presently the most widespread artificial intelligence (AI) communication tool, voicebots are catching up. They operate in a manner similar to chatbots while responding to our queries or while redirecting us to someone else, but they do so by responding to voice commands. Read more to understand what voicebots are and how they aid businesses in taking customer experience to another level.

  Read now
 


Measure the Business Impact of Conversational AI with Goals

Many businesses today struggle to measure the ROI from their AI deployments, making the path to achieving business goals a bit foggy. With Goals, we aim to solve the issue of business leaders being able to measure the impact of conversational AI. Goals makes those areas visible where there is still room for improvement. Read now to find out more.
 
 


Awards and Recognitions

Raghu Ravinutala, CEO & Co-founder, Yellow.ai named CX Leader of the Year at the CX Awards 2022
Jaya Kishore Reddy, Co-founder & CTO, Yellow.ai Recognized as A Disruptor in the BW Disrupt 40 Under 40 Awards.
It was very fortunate to be a success just out of college: Rashid Khan - Forbes India 30 Under 30
Yellow.ai won the award for Best Chat / Conversational Bot / Tool at the 2nd MarTech Ladership Awards 2022 organised by Kamikaze B2B media
Yellow.ai recognised as the Best AI Startup of the year at Entrepreneur India Startup awards 2022


Latest News Mentions

Tech Mahindra partners with Yellow.ai to bolster enterprise customer experiences with conversational AI
Edelweiss General Insurance joins hands with Yellow.ai for an Industry first, AI Voice Bot for automated motor claim registration
Yellow.ai strengthens leadership team with new executive hires, local data centers and new offices across the Middle East
Yellow.ai accelerates growth by 3x ARR in Indonesia bolstered by surge in new customer wins
Humanising your Customer Service Bots


Help your peers select the
right partner!

 
 



New Users

More than 6000 new users in Singapore & 2900 in Malaysia on the WhatsApp bot since Jan 2021.
 



Customer
Engagement


Upwards of 2.5L conversation sessions in Singapore & 82K in Malaysia.
 



Savings in average incremental revenue

More than $30,000 savings in average incremental revenue every month.
 

Sephora is the epitome of a customer-centric company that doesn't just welcome smart customers but embraces them. With the vision in providing best-in class retail experience across both offline and online channels to all its consumers 24X7, they blended the digital and in-store experience by building a 360-degree solution that enabled a personalized experience for its global customers with little human intervention. The Sephora bot supports customers by reserving products & allowing pickup in-store, checking product availability and asking Sephora questions on store timings & returns.

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