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Drive Conversions From Local Customers With Google Business Messages
Automate chat inquiries coming in through your Google listings to grow your retail business. Engage with customers by setting up intelligent chatbots from Yellow.ai to respond to FAQs, convert inquiries to sales and deliver customer support on Google Business Messages. Leverage the latest technology and see your sales grow multi-folds.
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KODA - Knowledge Optimization, Discovery and Analytics for Large Enterprises
Traditional interfaces can’t fulfill the knowledge management needs of large enterprises. Large enterprises suffer from knowledge debt which is having less usable data that can also be difficult to access. Data is an important business asset which is also used for training chatbots so they can provide accurate information. To make this information accessible in a matter of minutes, Yellow.ai innovated the KODA. Read now to learn more.
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Conversational AI Trends To Look Out For In 2022
The pandemic is an impetus driving the digital revolution of all businesses today. Consumer demands are changing fast and companies need to match them and beyond. Automating various touchpoints across the customer service journey is helping manage the high volumes of interactions effectively. So what’s in store for 2022? Here are some strategic tech trends in the conversational AI space that you should watch out for in 2022.
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Total Experience Automation - The Next Big Trend in Conversational AI
With customers and employees frequenting four screens at a time, an enterprise’s engagement strategy cannot be singularly focussed. Prioritization of CX is driving innovation in the contact-center-as-a-service market where enterprises are looking at an omnichannel automation strategy across text, IVR, and voice platforms such as Google Assistant and Alexa. A Total Experience strategy (TX) enhances experiences at the junction of multiple components to achieve transformational business outcomes. Read now to learn more.
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