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7 Breakthrough Conversational AI Platform Updates You Cannot Miss From Envision: Next in Tech
Envision: Next in Tech, a flagship quarterly product launch by yellow.ai, was a great success that brought together industry experts, who introduced new and innovative possibilities through conversational AI. We have put together top updates from the event that you could go through quickly and learn about the new updates in this tech space.
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What Is Dialogue Management and Why Is It Important For The Development of Dynamic AI Agents?
Dialogue Management component is a crucial element that allows dynanmic AI agents to comprehend contextual communications. Each conversation, dialogue and intent is critical in strengthening the intelligent assistant’s effectiveness; It facilitates a good conversational experience. A user’s experience with a dynamic AI agent depends on the efficiency of the dialogue management component. Find out more about the component in this exclusive blog post.
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Exclusive Launch - Service Level Agreement Management System for Email Ticketing
We are thrilled to announce the launch of SLA management system for Inbox’s Email Ticketing module, which will allow customer support teams to track, measure, and improve upon their SLAs with ease. As part of the Email Ticketing module within Inbox, customer support teams will now be able to track the response time, resolution time and much more!
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Yellow.ai’s Unified User Profile for Delivering
Omni-Channel Experiences
Customers can be on any channel at any time which results in duplicate user details, limiting today’s marketer to fully understand the current state of the customer. Unified User Profile solves the current limitations of the marketing team by unifying details of customers present across different channels and sources, giving a holistic view of their interests, preferences and intents. Read now to find out the feature functions and how you can benefit from it.
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30 Tips to Build Sophisticated, Human-Like Dynamic AI Agents to 10X Business Growth
A sophisticated dynamic AI agent should be able to hold multi-turn, human-like conversations in order to address all customer queries in a casual way without losing track of the conversation. They need to show that they have full context of the matter and provide customers with accurate information. Here are some tips to get started with your first dynamic AI agent and how to build it.
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