Boost Customer Engagement with Conversational AI

Engage with your customers anytime, anywhere, across channels and in multiple languages, with complete journey control and campaign automation. Let us help you boost revenue using impactful customer engagement.

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Increase in
revenue

Higher lead
capture

Increase in
productivity

Business impact
created yearly

Qualify, nurture, close, up-sell
It’s total engagement automation

Sales qualification and funnel automation

Identify and qualify the most relevant leads and nurture their interest through bot prompts, in real-time

Cross-sell and up-sell at the perfect moment

Right time, right place. That’s what matters when upselling and cross-selling. Our smart sentiment – recognition engine pitches precisely at the peak-interest point for best up-selling results.

Elevate retention with smarter automation

Tap into the power of targeted rewards, promotions and discounts with our conversational AI-driven engagement. Boost your customer relations and loyalty programs to drive sales and repeat purchases.

Engage with your customers
anytime, anywhere – across languages

Be engagement-ready for all visitors, 24×7

Your global audience can come knocking anytime. Be ready to engage them via our voice and text AI-powered virtual assistants, expertly guiding them through the most-apt workflows. It’s truly 24x7x365

Profound outbound engagement across channels

“Customers don’t know what they want until you show them” – Steve Jobs. Engage with your customers proactively on their preferred medium, be it over voice call, WhatsApp, Facebook, in-app or on-website from a single platform.

Strategic ABM and campaign management

Improve your conversions and sales revenue with intent-triggered conversations. Our voice and text virtual assistants power your account-based marketing (ABM) and campaigns to greater heights.

Intuitive, AI – driven customer engagement
for positive marketing automation

Our industry-leading NLP engine performs perfect persona-recognition, fine-tuned nurturing, and intelligent qualifications for progressive customer engagement. This will help shorten lead-times and boost revenue per sales member. Up-scale your marketing now, with our conversational voice and text AI.

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Why do 1000+ brands trust Yellow.ai

Total CX automation platfrom recognized by Gartner & G2

Build an intelligent NLP powered chatbot in under 10 clicks

Excellent time to value – 60% automation in 30 days of go live

100+ languages available across 35+ text & voice channels.

100+ out of the box integrations

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Pengarah Projek

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Pengarah Projek

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Ketua Unit Perniagaan

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”