Yellow.ai named a Challenger in 2023 Gartner® Magic Quadrant™ for ECAIP

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Why Yellow.ai?

Yellow.ai

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Total CX Automation

360° hyper-automation

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Calculate ROI
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Estimate cost savings with AI Automation
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Pricing

Pay as you go

Success stories

Waste Connections saved $250K per month via AI support agent

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UnionBank achieves 3X self-serve users with AI automation

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Tiket.com boosts efficiency & achieves 2x increase in CSAT

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Platform features

Platform features

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DynamicNLP™

Go live in minutes with over 97% intent accuracy
Dynamic Conversation Designer
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Design and launch conversations in minutes with Generative AI

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Bot studio

Build your bot on no-code platfrom

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Analytics

Gain customer insights and drive revenue
NLPEngine logo
Proprietary NLP engine

Domain expert NLU and pre-built
nodes

 Campaign Management logo
Campaign management

Upsell & crossell your products

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Integrations

100+ out-of-the-box integrations

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Marketplace

Democratizing AI
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Agent assist dashboard

Best of AI & human intelligence

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Insights engine

Turn thousands of documents in a chatbot in minutes

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Enterprise-grade security

ISO & GDPR certified

Solutions

By Use Case

Agent Assist Dashboard logo
Customer support automation
HR Automation logo
HR automation
Customer Engagement Automation
Customer engagement automation
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ITSM automation
Conversational Commerce Automation
Conversational commerce automation

By Channel

Voice Automation logo
Voice automation
Text Automation logo
Text automation
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Whatsapp for business
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Instagram automation
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Google Business Messaging

By Industry

Industry solutions

Banking logo
Banking
Retail & e-commerce logo
Retail & ecommerce
Energy & Utilities logo
Energy & utilities
Education logo
Education
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Financial services
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Advertising
Automotive logo
Automotive
Insurance logo
Insurance
Manufacturing logo
Manufacturing
QSR’s logo
QSR’s
Real Estate logo
Real estate
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FMCG
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Travel & hospitality
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Gaming
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Telecom
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Pharma & healthcare

Resources

Resources

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Blogs
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Case studies
Knowledgebase
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Company

Company

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About us
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Awards and recognitions
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News
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Partner with us
Contact Us
Contact us
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Career / Join us

Latest awards

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Awarded Great Place to Work
Certification

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Recognized as a Challenger in 2023 Gartner Magic Quadrant and a Leader in Grid

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Featured Brochure

Yellow ai Dynamic Conversation Designer

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Yellow ai Dynamic Conversation Designer

Stay up-to-date on what’s happening at Yellow.ai.

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Voice

The voice your customers love

The voice your customers love

Partnership

Deliver value through a winning partnership with Yellow.ai

Deliver value through a winning partnership with Yellow.ai

ITSM

Automate IT Processes for Real-time, Optimized Resolution…

Automate IT Processes for Real-time, Optimized Resolution…

CX

Yellow.ai’s automation platform to revolutionize Customer experience

Yellow.ai’s automation platform to revolutionize Customer experience
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