Yellow.ai named a Challenger in 2023 Gartner® Magic Quadrant™ for ECAIP

Access Report

Assist Your Gamers
in Real-time With
Gaming Chatbots

Shine among your competitors and enhance your gaming experience with AI-powered gaming chatbots and voice bots.

Assist Your Gamers in Real-time With Gaming Chatbots

Win with gaming chatbots

0

%

self-service of queries in game

0

/7

real-time customer support on games

~

0

%

increase in game test automation

0

%

faster than manual testing

Top industry use-cases of gaming chatbots

Provide in-game, real-time support
Don’t let your players leave their game in between to raise any issues or ask for support. Provide an AI chatbot window that can be accessed at any time.
Incentivize using a game specimen
Market your game and boost your installs using a mini-game embedded in your chatbot. Players can experience and then install or subscribe to your gaming app.
Upsell your in-app purchases intelligently
With easy-to-understand plans and an AI-driven gaming experience, you can easily monetize and upsell your in-app merchandise.
Boost engagement by upto 10 times
Keep your customers engaged throughout the day using gaming chatbots to send notifications and reminders about their progress in the game.
Gather valuable and powerful insights
See if your players drop off at a certain point from the game or have a specific issue with the UI/UX. Use gaming chatbots and understand your gamers.
Enable a truly global gaming experience
Using our multilingual gaming chatbots, you can support your customers in 100+ languages globally. Plus, there are no timezone differences as chatbots run 24×7.
Detect and rectify bugs easily
While gaming chatbots can complete all the repetitive and automated tasks, your developers can find bugs and rectify them quickly and efficiently.
Motivate and cheer your champions
Don’t let the players leave the game. Cheer them, and motivate them to come back to the game using AI-driven gaming chatbots.

Our customers

Benefits of gaming chatbots

Retain gamers intelligently

Engage with your audience such that they just cannot leave the screen. Use our gaming chatbot and motivate your players to play just one more game.

Arrow

Improve gaming support

Resolve over 70% of player queries using self-service AI chatbots. Provide 24×7 support without increasing operational costs.

Arrow

Increase in-game test automation

Automated testing being 70% faster than manual testing, find bugs in your game excellently. Increase in-game test automation up to 50%.

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Take gaming experience to the next level

With AI and automation take your gaming experience to the next level and get an edge over your competitors.

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Popular integrations

Who can leverage our our gaming chatbots?

Console gaming

PC gaming

Cloud gaming

VR/AR gaming

Mobile gaming

Gaming designers

Gaming engines

E-sport companies

Why choose Yellow.ai’s gaming chatbots?

Yellow.ai’s gaming chatbots

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”
xiaomi

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”
shoppers stop

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”
dominos

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”
indigo

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”
waste connections inc

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”
bharat petroleum

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”
zalora

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Transform the gaming experience with AI chatbots