Manufacturing Chatbots: Accelerate Workflow Automation for Your Business

Enable operational efficiency of your manufacturing units by automating routine tasks with manufacturing chatbots. Let intelligent assistants handle key business processes while ensuring a positive experience for your employees and clients.

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Win with Manufacturing chatbots

Higher conversions

Reduction in enquiry calls

Increase in CSAT

users order daily necessities using voice assistant

Top industry use-cases of Manufacturing chatbots

Checking supplies status

With dynamic AI agents in action, you can effortlessly track supplies and existing inventory to ensure timely order fulfillment and zero wastage.

Automating delivery system

Chatbots in the manufacturing industry automate the delivery system, updating your employees and buyers on the delivery status.

Making purchase recommendations

Manufacturing chatbots use customer purchase history and current stocks to curate product recommendations based on customer personas.

Automating customer support

No matter the time of the day, manufacturing chatbots are only a click away from solving customer queries instantly.

Product information

Enhance purchase journey by offering on-demand product information.

Channel sales automation

Seamlessly assist dealers with end-to-end channel sales automation using AI chatbots.

Handling floor queries

AI chatbot can handle floor queries and help avoid confusions. This is sometimes referred to as knowledge management.

AI-powered ITSM

Improve organizational productivity by offering quick and easy resolutions to IT and Support queries and critical blackouts.

Our customers

Benefits of Manufacturing chatbots

Add transparency in the demand-supply chain

Facilitate transparency in the demand-supply chain while enabling non-stop connectivity between different stakeholders and manufacturing units.

Facilitate quick data retrieval

Enable speedy data retrieval and troubleshooting to resolve the issue during a crisis.

Seamless integration

Easily integrate manufacturing chatbots into any existing backend software already present in your system.

Improved operations

AI-powered chatbots are in action 24/7 and can handle an endless number of queries and tasks with zero downtime.

Easy engagement with the vendors

The manufacturing plant executive can directly talk to the chatbot on the vendor’s website quickly to conduct order-related conversations.

Improved employee efficiency

AI chatbots reduces repetitive work from employees, thus freeing up their bandwidth which can be allocated to creative or complex tasks.

Popular integrations

Who can leverage our Manufacturing chatbots?

Manufacturing plants

Warehouses

Online-only businesses

Home-grown businesses

Factories

Workshops

Why choose Yellow.ai’s Manufacturing chatbots?

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Ease, streamline and enhance operations to get ahead of the curve with us

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