Yellow.ai named a Challenger in 2023 Gartner® Magic Quadrant™ for ECAIP

Access Report

Automotive Chatbots: A Revolution for the Automobile Industry

Automotive chatbots make it easy for users to purchase automobiles and maintain them. Use AI-powered chatbot for the automotive industry to boost sales, generate potential leads and drive customer engagement.

Automotive Chatbots

Win with automotive chatbots

0

%

of consumers want to see more companies using digital assistants

0

%

of customers are more likely to shop with businesses that they can message

0

%

of customers expect
a business to be
open 24/7

0

%

customer support costs
can be saved using
Digital Assistants

Top industry use-cases of automotive chatbots

Assist customers with queries
Is a customer looking to obtain financing for an automobile? Get chatbots to do the necessary calculations in an instant.
Help your customers with relocation
Our automotive chatbots analyze millions of anonymized interactions across the platform daily to enhance and improve predictions over time.
Handle pre-booking and test drives
A chatbot performs various pre-booking duties, from informing customers on automobile details to financing and scheduling test drives.
Provide on-road assistance
An automobile chatbot can aid clients in resolving frequent on-road assistance issues and locating the nearest car repair facility.
Seamless purchase assistance
Seamlessly answers queries regarding purchase including, on-road price, EMI options, delivery date, availabe colors and models.
Insurance renewal reminders
Automotive industry can increase insurance renewals by sending timely reminders with AI chatbots.
Dealership assistance
Not just customers, you can train your AI chatbots with all the information about your dealership proposal.
Quick loan calculation
Chatbots can help customers by quickly fetching and calculating available loans and interest rates.

Our customers

Benefits of automotive chatbots

Increased customer engagement

Automotive chatbots can promptly address customer requests and queries, increasing customer engagement and overall satisfaction.

Arrow

Optimized business benefits

Connect with your customers, cut costs and improve brand recognition with artificial intelligence-powered automotive chatbots.

Arrow

Streamlined documentation process

Automotive chatbots assist clients in preparing and submitting necessary documents to appropriate departments in just a few clicks.

Arrow

Reduced customer support cost

If not AI chatbots, businesses need to invest a lot hire reps for the repetitive tasks such as sending reminders or calculating loans.

Arrow

Better sales and revenue

With better customer engagement and improved customer satisfaction, sales and revenue are bound to go up.

Arrow

Faster and smoother conversions

AI chatbots in the automotive industry can help businesses have faster closures and better deals.

Arrow

Popular integrations

Who can leverage our automotive chatbots?

Car manufacturing companies

Automobile parts manufacturers

Local car repair shops

Car insurance companies

Why choose Yellow.ai for building
an automotive chatbot?

automotive chatbot

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”
xiaomi

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”
shoppers stop

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
dominos

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”
indigo

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”
waste connections inc

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”
bharat petroleum

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”
zalora

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Race past the competition with faster and more effective effective processes