Yellow.ai named a Challenger in 2023 Gartner® Magic Quadrant™ for ECAIP

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Enterprise-grade Conversational AI Platform

Challenger in Gartner Magic Quadrant For Delighted Customers and Happier Employees Offering Resolution Focused Automation Unlocking Business Potential at Scale Delivering the Best of AI+Human

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Dumb bots vs Dynamic AI agents

Not just another bot, our Dynamic AI chatbots and voicebots automate every interaction with your customers and employees to deliver actionable outcomes at lower cost.

chat conversation

1000+ enterprises love us

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Top-rated
Conversational AI platform

2 Billion+

Conversations quarterly

135+

Languages

85+

Countries

Transform your customer experience

Automate conversations on 35+ channels across voice and text and serve customers 24×7 with our artificial intelligence powered chatbots.

Optimize your employee experience

Delight your employees with self-serve automation that provides personalized conversations. Our AI chatbots take care of scheduling meetings, applying for tax returns, leaves, reimbursements and talent development.

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Increase in
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Reduction in
operational costs

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Increase in
ESAT

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Queries
self-served

Combine the power of Human + Artificial Intelligence to deliver a truly exceptional experience

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Build emotionally intelligent assistants

Our low-code platform understands users’ intent and responds with empathy, even with less training data.

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Live agent transfers

Perfect blend of Human + AI in action

Our platform assists human agents to perform quickly and accurately through automated responses, enabling engaging conversations.

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Campaign management

Increase revenue and conversions

Map user journeys faster and reach out to customers and employees at the right time with Engage.

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Smart analytics

Enhance business strategy with data insights

With analytics dashboard, extract business insights, understand user sentiments and make better decisions.

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Be where conversations happen.
Be omni-channel.

Text

Automate on 35+ channels – website, app, WhatsApp, Apple Business Chat, messaging, email and more.

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Voice

Build inbound and outbound voice automation workflows across IVR, Alexa, Google Assistant and more.

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100+ plug and play integrations

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How businesses are serving better with Yellow.ai

View All Success Stories
Bajaj Finserv saved $16M in year-one with multilingual omnichannel bot
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ZALORA transforms millions of shopping experiences using Conversational AI
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Sephora blends online & in-store experiences through Conversational AI
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Waste Connections saved $250K per month in customer support
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Government of Maharashtra (DWCD) leveraged automation to extend reach
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Zenyum leveraged omnichannel automation to deliver personalisation at scale
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Build your first dynamic AI chatbot in under 10 clicks