Invest in the New-age Banking Experiences with AI-powered Chatbots

Utilize our banking chatbots for conversational process automation and compound your customers’ satisfaction and employee engagement.

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Invest in the New-age Banking Experiences with AI-powered Chatbots

Win with banking chatbots

Reduced business
response time

Cost saving while retaining
quality output

Increase in operational
efficiency

Increase in upsell
revenue

Top industry use-cases of banking chatbots

Generate and qualify leads

Seamlessly generate leads with conversational ads and qualify them on the basis of pre-defined metrics.

Improve payment processing

Enable customers to make payments right from the chat interface with pre-integrated payment gateways.

Automate customer support

Provide your customers with world-class customer support, round-the-clock in over 100 languages across 35+ channels.

Personalize financial advisory

Offer smart saving and investment recommendations to the customers based on their spending habits.

Answer Frequently Asked Questions

Help your customers get instant answers to frequently asked questions and reduce the average resolution time.

Detect fraudulent conversations

Keep your customer’s money safe with intelligent bot alerts whenever you suspect anything suspicious.

Facilitate omnichannel banking

Be where your customers are and deliver connected experiences over multiple platforms.

Gather powerful insights

Gather important data about customer behavior and buying trends to influence your future business decisions.

Our customers

Benefits of Banking Chatbots

Acquire customers easily

Chatbots can help promote your company’s product or service via personalized interactions and generate leads through conversation.

Retain customers effortlessly

Chatbots can help you know what your customers want and improve your services so that you can retain them, by collecting feedback.

Improve customer satisfaction

By deploying banking chatbots you can offer quick service to customers and expect up to a 40% increase in customer satisfaction scores.

Reduce operational costs

According to a report by Juniper, banking chatbots will account for $11 billion in cost savings annually by 2023.

Popular integrations

Who can leverage our banking chatbots?

Private banking

Corporate banking

Stock-broking

Payment gateways

Mutual funds

Insurance companies

Non-banking financial companies

Crypto economy organization

Why choose Yellow.ai’s banking chatbots?

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

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14 key questions to help you evaluate conversational AI solutions

Be a customer-centric bank with a banking bot that really works

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