Continuous upgrade to the NLP engine helps our Dynamic AI Agents improve the intent performance, which ensures that your customers get accurate responses from day one.
Our NLP has “seen” all different syntactic variations of sentences from billions of conversational data. With a better understanding of the context and intention of their queries, your customers enjoy a seamless experience.
Yellow.ai DynamicNLP™ is industry agnostic with our Dynamic AI Agents having ingested billions of conversations across industries, generating stronger sentence embedding. This helps to reduce unidentified utterances by up to 60%!