360° hyper-automation
With AI-enabled agents, the speed of query resolution and customer support have been minimized drastically.
According to McKinsey, the insurance industry is expected to gain a staggering $1.1 trillion in value by implementing Artificial Intelligence. With AI, these companies are able to revitalize their customer care by automating the end-to-end resolution of over 80% of inbound queries, while significantly cutting down on operational costs in the process.