Turbocharge Your
Services With Energy
and Utility Chatbots

From paying utility bills and booking tank refills to requesting waste pickups, instantly serve your customers 24/7 across multiple channels

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Turbocharge Your Services With Energy and Utility Chatbots

Conversational AI platform to do more with less

Reduction in operational costs

Sales conversions

Inquiry calls deflected

Enable frictionless experiences for

end-to-end customer journeys

Round-the-clock services

Enable 24/7 self-serve in 35+ channels for common use cases like service requests, address update and more

Product and services catalog

Easy discovery of all available products and services on digital channels to drive sales

Onboard new customers

Automate customer onboarding from registering information and document collection to verification

Automate payments

Seamless payments, tracking and reimbursements on voice and text channels

Proactive notifications

Automated alerts ranging from service booking confirmation to payment reminders

Effortless scheduling

Schedule services like waste pickup, tank refill, etc., conveniently in the same conversation interface

Personalized promotions

Engage customers with targeted offers, limited sales, value-added services and more based on their profiles

Self-serve FAQs

Answer common questions related to your product range and related services

Our customers

Benefits of energy chatbots

Boost conversion rates

Achieve 3x increase in sales conversions by enabling product discovery and purchase in the same conversational interface.

Reduce Operational Costs

Enable self-service for incoming requests to slash operational costs by up to 60%.

Increase CSAT scores

Improve your customer satisfaction rate by up to 40% with delightful experiences across channels.

Popular integrations

Who can leverage our energy chatbots?

Oil and gas suppliers

Water distributors

Electricity distributors

Renewable energy

Waste management companies

Mining companies

Why choose Yellow.ai Dynamic AI Agents for Energy Services?

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

“At Ferrellgas, we are highly focused on creating an effortless customer experience. Yellow.ai has helped us tremendously with that by creating an interactive Virtual Assistant that makes buying propane easier for our customers. The assistant has successfully processed a number of propane orders and helped us improve communication. The result is positive feedback from our customers and from across the organization!”

Joanne Reusch

Director – Customer Success

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Joanne Reusch

Director – Customer Success

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora