Optimize Conversions across the Funnel with Conversational Marketing Cloud

With our AI-powered conversational campaigns, increase conversions at every stage of your customer’s lifecycle. Get your users invested, right from the first interaction.

Increased open rates

Increase in engagement across channels

Increase in lead conversion

Business impact

Improve real-time engagement on your
website for higher returns

Multiply organic website conversions with inbound campaign

Identify and qualify the most relevant leads and nurture their interest through bot prompts, in real-time

Multiply organic website conversions with inbound campaign

Direct visitors better with intent-triggered suggestions

Identify the intent behind your visitors journey on site and direct them to the solutions they are interested in with timely suggestions for faster conversions.

Direct visitors better with intent-triggered suggestions

Real-time automation of on-website query resolution

Indulge the visitors on the pages of their interest, or suggest a more apt. journey – all through our intent-triggered inbound automation. Guide the visitor from ‘if’ to ‘definitely’ in a few clicks.

Real-time automation of on-website query resolution

Automate outbound campaigns to boost
off-site engagement and interactions

Smart campaign automation for precise audience segments

Easily create and automate highly engaging campaigns with just a few clicks, precisely targeted to specific audiences based on intent, journey, and personas to drive higher conversions and revenue.

Smart campaign automation for precise audience segments

Sustain visitor interest even after they go off-site

Rekindle interest of lost visitors to direct them to their desired solutions, products, or cart items. Get them back on the grid or engage them on their preferred channel at their convenience.

Sustain visitor interest even after they go off-site

Cross-channel communication automation from one platform

Boost employee potential by helping them communicate across channels, in any language, from a single platform with in-built translations. Uplift your campaign efficiency with our user-friendly system.

Cross-channel communication automation from one platform

Implement total
campaign management

Inbound Campaign Management

Interact and engage with the visitors on your site, and effortlessly direct them to their intended destination. Spark interest and conversions through intent-triggered video stories and interactions.

Outbound Customer Engagement

Create campaigns that can even bring back ‘lost’ customers through automated outbound engagement. Easily create workflows to retrigger abandoned carts, enable payments, or give out key info.

Complete User Profiling – 360-degree

Capture user or customer details, along with their intent and sentiment. Our sharpened and contextual insights help amplify your campaigns resulting in positive engagement and speedy conversions.

“The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”

Total CX for higher customer
life-time value

Improve the holistic experience for your visitors and customers with quality inbound engagement and targeted on-channel campaigns to boost retention and overtime life-time value.