Platform features
Platform features
Go live in minutes with over 97% intent accuracy
Design and launch conversations in minutes with Generative AI
Build your bot on no-code platfrom
Gain customer insights and drive revenue
Resources
Resources
Company
Recognized as a Challenger in 2023 Gartner Magic Quadrant and a Leader in 
Grid
At 64% of the world’s population, today’s digital users now form the largest part of the global consumer base. They’re social, highly mobile, simultaneously at many places, they’re also super self-reliant and prefer to solve problems on their own. They’re very demanding and rightly so.
This new generation of consumers has pushed brands and enterprises to engage and resolve issues of the generation-now, on-demand, across channels, in real-time, 24/7. And with a whopping 5 billion users on conversational channels like Web, App, Alexa, Facebook, WhatsApp; businesses have no other choice but to transform their Customer and Employee Experiences to be omnichannel, intelligent, personalized, that too, at scale. Statistically speaking, it is evident as a way forward. Enterprises spend $1.3 trillion every year on support (not to mention, on marketing & commerce) and yet, discover that only about 3% of their users enjoy talking on IVR, whereas 33% of US users expect to message businesses.
Our company was born out of three friends sharing their common frustration with seeking good customer support, and deciding to do something about it, for customers like them across the world. Yellow.ai was built with the vision to automate customer and employee experiences across channels, with the best of AI and human intelligence to deliver on-demand fulfillment. In short, we exist to elevate the business-to-consumer interactions of every enterprise across the world, and make them intuitive, personal, and real-time.
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+Global Enterprise Customers
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+Global Languages
Platform Conversations Quarterly
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MNBusiness Impact
Yellow.ai recognized as the CX Platform Vendor of the Year
Yellow.ai at the CCW Excellence Awards 2022
Yellow.ai named in the 2022 CB Insights Retail Tech 100 list
CPO & Co-founder, featured in Forbes 30 Under 30 Asia
Yellow.ai recognized as the Prestigious Rising Brand of Asia 2021-22 at the Global Business Symposium 2022
Yellow.ai named the Best AI Startup at Startup Awards 2022
Yellow.ai’s CTO Recognized as A Disruptor in the BW Disrupt 40 Under 40 Awards
Vartika Verma, Global VP, Marketing recognized as the Marketing Meister 2021-22 at the GBS 2022
Yellow.ai’s CEO & Co-founder named CX Leader of the Year – 2022
Yellow.ai’s CPO & Co-founder recognized in Forbes 30 Under 30 – 2022
Best Chat/Conversational Bot/Tool Award
Yellow.ai a top start-up in India 2020
Yellow.ai is a Great Place to Work
Yellow.ai is a CX Asia excellence 2019
Yellow.ai won the Next Big Idea
Yellow.ai won the Microsoft ‘AI for All Awards
Yellow.ai won at at the NASSCOM Emerge 50 award
Yellow.ai won the ‘Create @ Alibaba Cloud Startup Contest’
Yellow.ai wins the Frost & Sullivan 2021 Technology Innovation Leadership Award
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