360° hyper-automation
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Build dynamic conversation journeys and automate complex insurance processes from day one with insurance chatbots.
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%Reduced business response time
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%Cost saving while retaining quality output
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%Increase in operational efficiency
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%Increase in upsell revenue
Whether it’s updating account information, purchasing a new insurance plan or filing a claim, offering 24/7 self-service makes it possible to truly be there for customers in their hour of need with yellow.ai.
Genesys
Salesforce
Zendesk
Microsoft Sharepoint
Nice
Let your customers view, purchase, check eligibility, apply for inspection, calculate and pay premium all in seconds
Automate the process of filing claims, checking claim status, uploading receipts
Let AI Chatbots recommend the right insurance product based on customer’s needs
Notify customers on renewal due date and premium to make sure your customers are updated and don’t miss a due date
Fully automate the Quote-to-Cash process
Engage with customers on initiatives to promote Healthy lifestyle, roadsafety, etc
Complex queries that bot can’t handle or that require human attention can get transferred to a human agent in real-time
Automate partner onboarding and partner support by assisting them with customer details, policy documents, targets, schemes and incentives